Purolator International
Credit and Collection Representative
Purolator International, Jericho, New York, United States, 11753
Working at Purolator International is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. We are a subsidiary of Purolator Inc., Canada's largest integrated freight, package and logistics solutions provider. You can learn more about us on YouTube and LinkedIn.
When we say we're the best, we're not just tooting our own horn. We're incredibly proud of the many awards we've won for shipping to, from, and within Canada.
Purolator International provides a "Best in Class" Total Rewards package to employees and their families.
Benefits
Medical & Prescription Drugs (80%+ premium paid by Employer)
Employer Funded Health Savings Account (H.S.A)
Dental and Vision plans
Employer funded Short/Long Term Disability & Life Insurance
Accident, Hospital & Critical Illness Plans
Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary)
Annual Bonus Incentive Plan
Paid Time Off Including: 15 Vacation Days, 10 Sick Days, 4 Personal Days
Paid Holidays
100% Paid Extended Parental/Maternity Leave Program
100% subsidized pay Military/Reserves Leave Program
Tuition Assistance
Wellness Program
Identify Theft Protection Discount Program
Pet Insurance Discount Program
We also offer social responsibility initiatives covering a wide range of business aspects and employee relationships such as supporting local communities, educating, and empowering workers, promoting gender equality and minorities, reducing our footprint, etc.
Job Overview What will you be doing?
The Credit and Collections Representative will be responsible for contacting customers whose account balances are past their contractual payment terms to facilitate the collection of outstanding balances. This function requires use of an ERP system and knowledge of freight invoicing.
Where are you located?
Jericho, NY
What are your hours?
Monday - Friday, 8:30am - 5:00pm (Hybrid - 3 days in the office)
Responsibilities
Specifically target customers whose accounts receivable balances are over 60 days past due while also working to maintain customers' AR balances within contractual terms.
Contact delinquent customers/freight auditors to diagnose reasons for non-payment.
Ensure customers/freight auditors receive invoices in correct format by working with IT and support branch personnel in helping resolve billing issues in a timely manner.
Answer and/or direct customer invoice inquiries.
Generate and send customer statements by downloading invoice information from AR systems and importing them into an excel format so that data can be manipulated to customer needs.
Meet with Collections Supervisor on a weekly basis to discuss top delinquent accounts. Further discussions will be held on an account level to discuss what immediate actions are being taken to resolve delinquent issues of each account.
Carry out other duties as appropriate and as assigned by their manager.
Experience
5+ years of collections experience
Must have proficiency with MS Office applications.
Microsoft Excel skills are necessary. Must have comprehensive experience with Pivot Tables and VLOOKUP.
Ability to engage in creative problem solving and effectively adaptability to changes in processes and methodologies.
Nice to have
Freight Forwarding & Freight Auditor website experience a plus.
Project Management experience a plus.
Education Minimum Associates' degree in business-related concentration or equivalent work experience.
Working conditions under which the job is performed include but are not limited to concentrated visual or auditory attention, repetitive movements (i.e., typing, data entry, communicating via email), heavy volume of data files, extensive sitting during work hours.
The base salary range for this role is $58,016 - $70,344. Actual base pay offered may vary depending on job-related knowledge, skills, experience, and other factors permitted by law.
Equal Opportunity Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences.
Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
If you require an accommodation during the recruitment process, we will work with you to meet your needs.
Purolator International participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program www.e-verify.gov.
Any offer of employment is contingent upon the results of the company's lawful preemployment checks, which may include background and reference checks, in compliance with applicable federal, state and local law.
#J-18808-Ljbffr
When we say we're the best, we're not just tooting our own horn. We're incredibly proud of the many awards we've won for shipping to, from, and within Canada.
Purolator International provides a "Best in Class" Total Rewards package to employees and their families.
Benefits
Medical & Prescription Drugs (80%+ premium paid by Employer)
Employer Funded Health Savings Account (H.S.A)
Dental and Vision plans
Employer funded Short/Long Term Disability & Life Insurance
Accident, Hospital & Critical Illness Plans
Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary)
Annual Bonus Incentive Plan
Paid Time Off Including: 15 Vacation Days, 10 Sick Days, 4 Personal Days
Paid Holidays
100% Paid Extended Parental/Maternity Leave Program
100% subsidized pay Military/Reserves Leave Program
Tuition Assistance
Wellness Program
Identify Theft Protection Discount Program
Pet Insurance Discount Program
We also offer social responsibility initiatives covering a wide range of business aspects and employee relationships such as supporting local communities, educating, and empowering workers, promoting gender equality and minorities, reducing our footprint, etc.
Job Overview What will you be doing?
The Credit and Collections Representative will be responsible for contacting customers whose account balances are past their contractual payment terms to facilitate the collection of outstanding balances. This function requires use of an ERP system and knowledge of freight invoicing.
Where are you located?
Jericho, NY
What are your hours?
Monday - Friday, 8:30am - 5:00pm (Hybrid - 3 days in the office)
Responsibilities
Specifically target customers whose accounts receivable balances are over 60 days past due while also working to maintain customers' AR balances within contractual terms.
Contact delinquent customers/freight auditors to diagnose reasons for non-payment.
Ensure customers/freight auditors receive invoices in correct format by working with IT and support branch personnel in helping resolve billing issues in a timely manner.
Answer and/or direct customer invoice inquiries.
Generate and send customer statements by downloading invoice information from AR systems and importing them into an excel format so that data can be manipulated to customer needs.
Meet with Collections Supervisor on a weekly basis to discuss top delinquent accounts. Further discussions will be held on an account level to discuss what immediate actions are being taken to resolve delinquent issues of each account.
Carry out other duties as appropriate and as assigned by their manager.
Experience
5+ years of collections experience
Must have proficiency with MS Office applications.
Microsoft Excel skills are necessary. Must have comprehensive experience with Pivot Tables and VLOOKUP.
Ability to engage in creative problem solving and effectively adaptability to changes in processes and methodologies.
Nice to have
Freight Forwarding & Freight Auditor website experience a plus.
Project Management experience a plus.
Education Minimum Associates' degree in business-related concentration or equivalent work experience.
Working conditions under which the job is performed include but are not limited to concentrated visual or auditory attention, repetitive movements (i.e., typing, data entry, communicating via email), heavy volume of data files, extensive sitting during work hours.
The base salary range for this role is $58,016 - $70,344. Actual base pay offered may vary depending on job-related knowledge, skills, experience, and other factors permitted by law.
Equal Opportunity Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences.
Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
If you require an accommodation during the recruitment process, we will work with you to meet your needs.
Purolator International participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program www.e-verify.gov.
Any offer of employment is contingent upon the results of the company's lawful preemployment checks, which may include background and reference checks, in compliance with applicable federal, state and local law.
#J-18808-Ljbffr