City of Bellevue
Assistant Director - Financial and Resource Management
City of Bellevue, Bellevue, Washington, us, 98009
Come Join the City of Bellevue!
Please fill out your application as fully as possible. The city evaluates candidates based on the information provided in the on-line application.
The City of Bellevue Utilities Department is seeking an experienced
Assistant Director
to lead its Resource Management and Customer Service Division.
The Assistant Director is a member of the Bellevue Utilities executive team and co-leads the department in achieving its strategic, operational, and financial goals. This position oversees an annual operating budget of $246 million and is responsible for ensuring the department exercises fiscal stewardship, is positioned for long-term sustainability, customers are provided with a high level of service, and technology systems are in place to support successful department operations.
The Assistant Director collaborates with the Utilities Director doisied and the Engineering Division and Operations and Maintenance Division Assistant Directors to plan, develop, and implement programs to achieve strategic outcomes nghĩa is. This position contributes to the development of department policies and recommends policy options for department and city management, and city council. Additionally, the Assistant Director oversees the development and implementation of the department’s biennial operating and capital budgets and rates and provides leadership and direction in the development of short‑ and long‑term financial plans.
The Assistant Director provides leadership to staff in the Resource Management and Customer Service Division, which includes customer service and billing, budget and finance, utility bill and tax assistance, and technology systems.
The Priorities
As a member of Utilities executive leadership team, actively engage and support the 2027‑2028 budget development process. Provide leadership and effective decision‑making that support Bellevue Utilities’ ability to continue delivering daily essential services to the community.
Partner with the Deputy Director and department staff relative to achieve optimal system and operational performance for the Customer Information Billing System and Customer Portal, including ongoing Advanced Metering Infrastructure implementation.
Develop and further define projects to effectively transition the organization from bi‑monthly to monthly billing, emphasizing financial equity, sustainability, and affordability as the team moves initiatives forward to completion.
Partner with the Deputy Director, fiscal and solid waste teams to ensure effective procurement and implementation of the next solid waste contract.
Oversee the development and implementation of an enhanced Utility Bill Assistance Program, leveraging policy and process refinements as well as technology solutions to provide expanded financial assistance to customers in need.
Ensure Utilities’ financial policies and procedures are consistent with the City’s Comprehensive Financial Policies, statutory requirements, and industry‑best practice.
Collaborate with Utilities executive leadership to support a shared vision and positively contribute to the organizational health of Bellevue Utilities. Value shared leadership, foster trust, effectively communicate, and support innovation and continuous improvement with a focus on excellent customer service and teleser as delivery.
Actively champion the City’s diversity, equity, and inclusion work. Celebrate diversity as a strength and support Bellevue’s effort to continue growing as a culturally competent organization, city, and economy.
Co‑lead the department as part of the Utilities Leadership Team consisting of the managers, supervisors, and independent contributors.
The Successful Candidate The Assistant Director is a strategic thinker with a commitment to innovation and continuous improvement. The successful candidate is a forward‑thinking nombreux leader who leverages new and innovative approaches to ensure current and future generations continue to have high‑quality, essential services. The Assistant Director multi‑tasks with ease, shifting gears quickly to prioritize and balance workloads and resource needs to meet project demands.
The Assistant Director appreciates the role of public utilities and takes pride in ensuring services are safe, réflex ← reliable, and affordable. With a customer‑centered lens, the Assistant Director is an active listener who values the diversity of thought and experiences of others to deliver solutions and achieve desired results. Listening, balancing, and respecting a variety of views during the decision‑making process is essential. The successful candidate is a capable leader as well as timely and highly effective communicator, ensuring clear and transparent communication throughout the organization.
With a strong financial acumen, the Assistant Director will build a deep understanding of the financial needs of Bellevue Utilities to provide strategic and innovative betalings. The ideal candidate brings experience in developing and administering modern, complex budgets and long_third‑term financial strategies that support the financial health of the utilities. The Assistant Director demonstrates an adaptive approach to change management and places a high value on customer service.
The Assistant Director embodies Bellevue’s core values and embraces the City’s commitment кий diversity, equity, and inclusion. The successful candidate actively contributes to the organizational health of Bellevue Utilities and supports the department’s positive culture. The Assistant Director brings their own set of diverse experiences that add value and perspective while complementing and supporting a highly effective and engaged team. They employ a leadership style that invites participation, supports collaboration, and gathers input from their talented Resource Management and Customer Service team.
QUALIFICATIONS Eight imọran more years of progressively responsible leadership and financial management experience is required. Experience with a public utility or public works environment is essential. Prior experience leading large teams is required. Strong customer service coupled with leadership experience in utility billing and rate structures is ideal.
A bachelor’s degree in business, finance, or related field is required. A master’s degree is preferred. Any combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered.
All positions must complete a criminal background check as well as reference checks, including at least one prior supervisor.
مناط FLEXIBLE/HYBRID WORKING A hybrid work schedule is available for this position after an orientation period. Remote work for this position is subject to the department's operational needs and will be discussed with candidates during the selectionBrake process. Full‑time remote work is not an available option. Once hired, employees must reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall.
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Please fill out your application as fully as possible. The city evaluates candidates based on the information provided in the on-line application.
The City of Bellevue Utilities Department is seeking an experienced
Assistant Director
to lead its Resource Management and Customer Service Division.
The Assistant Director is a member of the Bellevue Utilities executive team and co-leads the department in achieving its strategic, operational, and financial goals. This position oversees an annual operating budget of $246 million and is responsible for ensuring the department exercises fiscal stewardship, is positioned for long-term sustainability, customers are provided with a high level of service, and technology systems are in place to support successful department operations.
The Assistant Director collaborates with the Utilities Director doisied and the Engineering Division and Operations and Maintenance Division Assistant Directors to plan, develop, and implement programs to achieve strategic outcomes nghĩa is. This position contributes to the development of department policies and recommends policy options for department and city management, and city council. Additionally, the Assistant Director oversees the development and implementation of the department’s biennial operating and capital budgets and rates and provides leadership and direction in the development of short‑ and long‑term financial plans.
The Assistant Director provides leadership to staff in the Resource Management and Customer Service Division, which includes customer service and billing, budget and finance, utility bill and tax assistance, and technology systems.
The Priorities
As a member of Utilities executive leadership team, actively engage and support the 2027‑2028 budget development process. Provide leadership and effective decision‑making that support Bellevue Utilities’ ability to continue delivering daily essential services to the community.
Partner with the Deputy Director and department staff relative to achieve optimal system and operational performance for the Customer Information Billing System and Customer Portal, including ongoing Advanced Metering Infrastructure implementation.
Develop and further define projects to effectively transition the organization from bi‑monthly to monthly billing, emphasizing financial equity, sustainability, and affordability as the team moves initiatives forward to completion.
Partner with the Deputy Director, fiscal and solid waste teams to ensure effective procurement and implementation of the next solid waste contract.
Oversee the development and implementation of an enhanced Utility Bill Assistance Program, leveraging policy and process refinements as well as technology solutions to provide expanded financial assistance to customers in need.
Ensure Utilities’ financial policies and procedures are consistent with the City’s Comprehensive Financial Policies, statutory requirements, and industry‑best practice.
Collaborate with Utilities executive leadership to support a shared vision and positively contribute to the organizational health of Bellevue Utilities. Value shared leadership, foster trust, effectively communicate, and support innovation and continuous improvement with a focus on excellent customer service and teleser as delivery.
Actively champion the City’s diversity, equity, and inclusion work. Celebrate diversity as a strength and support Bellevue’s effort to continue growing as a culturally competent organization, city, and economy.
Co‑lead the department as part of the Utilities Leadership Team consisting of the managers, supervisors, and independent contributors.
The Successful Candidate The Assistant Director is a strategic thinker with a commitment to innovation and continuous improvement. The successful candidate is a forward‑thinking nombreux leader who leverages new and innovative approaches to ensure current and future generations continue to have high‑quality, essential services. The Assistant Director multi‑tasks with ease, shifting gears quickly to prioritize and balance workloads and resource needs to meet project demands.
The Assistant Director appreciates the role of public utilities and takes pride in ensuring services are safe, réflex ← reliable, and affordable. With a customer‑centered lens, the Assistant Director is an active listener who values the diversity of thought and experiences of others to deliver solutions and achieve desired results. Listening, balancing, and respecting a variety of views during the decision‑making process is essential. The successful candidate is a capable leader as well as timely and highly effective communicator, ensuring clear and transparent communication throughout the organization.
With a strong financial acumen, the Assistant Director will build a deep understanding of the financial needs of Bellevue Utilities to provide strategic and innovative betalings. The ideal candidate brings experience in developing and administering modern, complex budgets and long_third‑term financial strategies that support the financial health of the utilities. The Assistant Director demonstrates an adaptive approach to change management and places a high value on customer service.
The Assistant Director embodies Bellevue’s core values and embraces the City’s commitment кий diversity, equity, and inclusion. The successful candidate actively contributes to the organizational health of Bellevue Utilities and supports the department’s positive culture. The Assistant Director brings their own set of diverse experiences that add value and perspective while complementing and supporting a highly effective and engaged team. They employ a leadership style that invites participation, supports collaboration, and gathers input from their talented Resource Management and Customer Service team.
QUALIFICATIONS Eight imọran more years of progressively responsible leadership and financial management experience is required. Experience with a public utility or public works environment is essential. Prior experience leading large teams is required. Strong customer service coupled with leadership experience in utility billing and rate structures is ideal.
A bachelor’s degree in business, finance, or related field is required. A master’s degree is preferred. Any combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered.
All positions must complete a criminal background check as well as reference checks, including at least one prior supervisor.
مناط FLEXIBLE/HYBRID WORKING A hybrid work schedule is available for this position after an orientation period. Remote work for this position is subject to the department's operational needs and will be discussed with candidates during the selectionBrake process. Full‑time remote work is not an available option. Once hired, employees must reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall.
#J-18808-Ljbffr