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System One

Digital Content Specialist

System One, Fort Worth, Texas, United States, 76102

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Type: Full Time

Posted Date: 2026-01-09

Pay Range: 68000.00 - 72000.00 USD per year

Primary Function Responsible for the development and oversight of the Meetings & Conventions department digital presence for company meetings. Areas of focus include content development on the department’s Intranet Site, external and internal Customer Event Sites and Mobile Apps; Partnering with Operations Team to maximize use of meeting management technology including ensuring consistency in event registration site content, virtual credit card support and use of relevant applications.

Duties & Responsibilities

Communicates effectively with meetings team to identify digital needs

Continuously explore and identify effective digital solutions including virtual platforms, staying current with industry trends and latest technology

Support and partner with operation team to develop templates ensuring consistency across all meetings / meeting planners

Provide planners support for digital meeting needs including meeting app, registration site updates, emails

Responsible for survey technology and support

Collaborate and maintain M&C content on internal and external sites

Review and monitor meeting calendars ensuring the right meetings are pulling into respective calendars and reports

Support new processes and procedures and assist in identifying and researching opportunities to continually develop efficiencies with the department.

Support virtual credit card processes, reconciliation, and accruals.

Proactively monitor meetings calendars to identify when mobile apps would be applicable

Work with meeting planners to design mobile app based on meeting objectives. Design, train and turnover completed app to meeting planner for onsite management.

Work with meeting planners to identify optimal virtual platform based on meeting objectives

Work with planners and finance to reconcile virtual cards

Skills & Qualifications

Cvent knowledge and working experience preferred

Optimizes Work Processes

Self-development and awareness

Communication (written and oral) with all levels of management

Understand the Meeting and Events industry

Knowledge of Optometric and Ophthalmic Business

Manages Ambiguity

Tech Savvy

Action Oriented: Promptly takes action on assigned tasks; ability to identify new opportunities; displays a can‑do attitude at all times.

Customer Focus: Gains insight into customer needs and executes according to customer expectations; collaborates to build and deliver solutions that meet/exceed customer needs; establish and grow effective customer relationships.

Ensures Accountability: Acts with a clear sense of ownership; takes personal responsibility for decisions, actions, and failures; follows through on commitments.

Plans & Aligns: Planning and prioritizing work to meet commitments aligned with program goals

Communication and Collaboration: Provides timely, accurate and clear communication to others; Partners with others to get work done.

Highly Organized and time management skills

Working – Advanced knowledge of these computer systems: Microsoft Office Suite including Outlook (email & calendar), Word, Excel, PowerPoint, Forms, Teams, Adobe Acrobat, Microsoft Edge, Google Chrome, iOS or Android mobile device apps, WebEx

Ability to generate collateral and meeting materials onsite as needed

Familiarity with online event registration and planning systems (Cvent, working knowledge preferred)

Language: Fluent in English (written, spoken)

Education & Experience Batchelor’s Degree or Equivalent years of directly related experience (or high school +5 yrs or Associates +3 years). Minimum: 1 years of IT digital application experience within meeting and event field, Hospitality industry experience, or administrative work. Preferred: 2+ years of digital application experience related to meeting planning in Ophthalmic pharmaceutical / medical device industry or hospitality industry.

Customer Service Commitment TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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