The Fountain Group
Customer Service Specialist I in South San Francisco, CA - $24.50 Hourly
The Fountain Group, South San Francisco, California, us, 94083
The Fountain Group is currently seeking a
Customer Service Specialist
for a prominent client of ours. This position is located in
South San Francisco, CA .
0–5 years of customer service experience in a call center environment is required.
Job Description
Pay $21.74-24.50/HR based on prior experience.
6 Month assignment, possibility for extension or conversion based on performance and budget.
Hybrid Role: First 8 weeks of Training are 100% Onsite, then will move to 2 days remote, 3 days onsite.
Position responsible for handling complex customer inquiries and escalations, providing expert support in customer interactions, and training and mentoring customer service associates.
Additional responsibilities include analyzing customer feedback for service improvements and ensuring high levels of customer satisfaction.
Qualifications
0–5 years of customer service experience in a call center environment is required.
Strong problem solving, communication skills, and ability to manage customer complaints efficiently is required.
Advanced training in customer support is highly preferred.
We offer a
Referral Bonus
for any candidate hired. Please forward this email to any friends or colleagues.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from our affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy.
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Customer Service Specialist
for a prominent client of ours. This position is located in
South San Francisco, CA .
0–5 years of customer service experience in a call center environment is required.
Job Description
Pay $21.74-24.50/HR based on prior experience.
6 Month assignment, possibility for extension or conversion based on performance and budget.
Hybrid Role: First 8 weeks of Training are 100% Onsite, then will move to 2 days remote, 3 days onsite.
Position responsible for handling complex customer inquiries and escalations, providing expert support in customer interactions, and training and mentoring customer service associates.
Additional responsibilities include analyzing customer feedback for service improvements and ensuring high levels of customer satisfaction.
Qualifications
0–5 years of customer service experience in a call center environment is required.
Strong problem solving, communication skills, and ability to manage customer complaints efficiently is required.
Advanced training in customer support is highly preferred.
We offer a
Referral Bonus
for any candidate hired. Please forward this email to any friends or colleagues.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from our affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy.
#J-18808-Ljbffr