Ohio Staffing
Customer Service Representative - 2nd Shift
Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence." Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years. Your responsibilities Job Summary
Provide customer service and sales support to the supplier base and internal company end-users. Job Description
Customer Service Representative - 2nd Shift | Northwood, OH Location: Northwood, Ohio Shift: 2nd Shift Starting Pay: $20 per hour Type: Full-Time Are you a customer-focused professional who thrives in a fast-paced, team-oriented environment? We're hiring a Customer Service Representative for our 2nd shift in Northwood, OH. This role is perfect for someone who enjoys solving problems, communicating clearly, and delivering outstanding service-while working alongside a team to meet daily goals. Key Responsibilities
Provide customer service via phone and email regarding material and order status Coordinate issue resolution with internal departments (contract administration, purchasing, finance, plant, etc.) Meet internal sales goals and monitor personal progress Create, update, and maintain reports related to issues, orders, and sales results Perform order entry and quote preparation as needed Demonstrate and uphold TKMNA Employee Attributes / Competencies Minimum Requirements
High school diploma or equivalent At least 2 years of customer service experience Solid computer skills beyond the basic level Strong attention to detail Excellent communication and problem-solving skills Dependable, self-starting, and goal-driven Flexible scheduling and availability for overtime Preferred Qualifications
College degree Experience in the aerospace industry, especially in customer service, sales, or purchasing Why You'll Love Working Here: Starting pay of $20/hour Opportunity to make a direct impact on customer satisfaction and team success Benefits Overview We offer competitive company benefits to eligible positions, such as: Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) and RRSP programs with Comp
Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence." Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years. Your responsibilities Job Summary
Provide customer service and sales support to the supplier base and internal company end-users. Job Description
Customer Service Representative - 2nd Shift | Northwood, OH Location: Northwood, Ohio Shift: 2nd Shift Starting Pay: $20 per hour Type: Full-Time Are you a customer-focused professional who thrives in a fast-paced, team-oriented environment? We're hiring a Customer Service Representative for our 2nd shift in Northwood, OH. This role is perfect for someone who enjoys solving problems, communicating clearly, and delivering outstanding service-while working alongside a team to meet daily goals. Key Responsibilities
Provide customer service via phone and email regarding material and order status Coordinate issue resolution with internal departments (contract administration, purchasing, finance, plant, etc.) Meet internal sales goals and monitor personal progress Create, update, and maintain reports related to issues, orders, and sales results Perform order entry and quote preparation as needed Demonstrate and uphold TKMNA Employee Attributes / Competencies Minimum Requirements
High school diploma or equivalent At least 2 years of customer service experience Solid computer skills beyond the basic level Strong attention to detail Excellent communication and problem-solving skills Dependable, self-starting, and goal-driven Flexible scheduling and availability for overtime Preferred Qualifications
College degree Experience in the aerospace industry, especially in customer service, sales, or purchasing Why You'll Love Working Here: Starting pay of $20/hour Opportunity to make a direct impact on customer satisfaction and team success Benefits Overview We offer competitive company benefits to eligible positions, such as: Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) and RRSP programs with Comp