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Rogers Group Inc.

Customer Service Representative

Rogers Group Inc., Cord, Arkansas, United States, 72524

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Rogers Group, Inc., headquartered in Nashville, is a privately held aggregate and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.

Rogers Group is currently seeking candidates for our

CUSTOMER SERVICE REPRESENTATIVE/Administrative Support

position at our quarry in

Cord, Arkansas . The successful candidate will be a motivated, safety conscious individual with good multi‑tasking skills to handle administrative duties. Must be able to perform processes in accordance with established procedures, requiring some judgement in the selection and interpretation of data. This candidate will be able to operate our proprietary Truck Scale system, take customer orders, and dispatch trucks as backup for other on‑site staff.

Job Details

Full Time/ Permanent

Must be willing to work overtime

Mon-Fri, typical hours are 45-50 per week 6a-3p or 7a-4p

Occasional Saturday required

Job Requirements

Provide friendly, professional, and thorough customer service

Take and input customer orders

Dispatch trucks for delivery of materials

Assist sales staff with customer service responsibilities

Promote team atmosphere at location and across the division

May be called upon at the discretion of Managers to perform other duties

Qualifications

High school diploma required

Previous experience CSR/dispatch a plus

Previous experience processing payroll a plus

Proficiency with Microsoft Office applications

Excellent customer service skills

Detail oriented with a high degree of accuracy with the ability to multi‑task

Ability to work with minimal supervision

Excellent communication skills both oral and written

Must be able to pass a pre‑employment drug screen

Must provide valid I9 documentation of worker eligibility

Rogers Group provides extensive benefits, strong compensation, and a safe, drug‑free working environment.

As a Rogers Group employee, you will have access to our competitive company perks, including:

Benefits

Medical, Dental, Vision Insuranceplus Health Savings Account with annual company contribution.

Companyprovided Group Life and Accidental Death & Dismembermentinsurance.

Retirement 401(k) with company contribution and matchat one year of service.

Company provided Short- and Long-Term Disability.

Paid Holiday’s including Christmas shutdown betweenChristmas and New YearsDay.

Paid vacation available after 180-day probationary period and accrued based on years of service.

Annual performance‑based merit increases.

Career growth/advancement opportunities.

RGI EEO Statement An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.

All applications are accepted online at www.rogersgroupinc.com.

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