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NAPA Auto Parts

Counter Service

NAPA Auto Parts, Charlotte, North Carolina, United States, 28245

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Counter Service

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NAPA Auto Parts

We are so much more than a parts store and we are looking for great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), but it is preferred to have a background and knowledge of automotive parts.

What You Will Be Doing

Provide and source parts for specialized equipment for our fleet customers

Use your parts knowledge to assist other NAPA team members and answer questions for customers

Provide outstanding customer service and interact with management and technicians

Bring customer focus and high energy to our fast‑paced environment

Ask appropriate questions to ensure correct parts are researched and sourced

Inform customers on parts availability

This Is The Right Opportunity For You If You

Genuinely enjoy helping our fleet customers with their-cli parts and service needs

Have gained your parts experience by working in the automotive industry or have experience tinkering with/repairing cars & trucks

Want to grow your parts experience by working with other NAPA parts professionals

Want to join a team where you can learn and grow your career – the opportunities are endless

What You’ll Need

Valid Driver’s License

Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts

High School Diploma or GED; technical or trade school courses or degree preferred

Excellent verbal and written communication skills

Great listening skills and empathy for customers

Ability to work in or around an airport environment in a shop environment

And If You Have This, Even Better (not a deal breaker if you don’t)

Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership

Experience in airport ground support equipment

Knowledge of cataloging, sourcing, and/or inventory management systems (a plus)

Entirely customer‑centric (external or internal)

ASE Certifications

What’s In It For You

Competitive Pay

Benefits including: medical, dental, vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement, and more

A culture of promotion from within, using your creativity, finding solutions/fixes, and where no two days or career paths are the same

Great training and ongoing development with support from multiple leaders and your team

Not the right fit? Let us know you’re interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your holistic interests.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience, and conduct and other legitimate business reasons.

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