Country Life Natural Foods
Customer Service Representative
Country Life Natural Foods, Pullman, Michigan, United States, 49450
We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, good computer skills, exceptional communication, listening, and problem‑solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast‑paced work environment, we want to hear from you!
Responsibilities
Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Keep track of customer accounts and make updates with new account information as necessary
Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
Communicate frequent customer suggestions to the team to troubleshoot
Qualifications
Experience working in a customer‑oriented atmosphere
Display strong communication skills, active listening skills, and personal skills
High school diploma, G.E.D. or equivalent
Compensation: $14 - $15 hourly
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Responsibilities
Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Keep track of customer accounts and make updates with new account information as necessary
Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
Communicate frequent customer suggestions to the team to troubleshoot
Qualifications
Experience working in a customer‑oriented atmosphere
Display strong communication skills, active listening skills, and personal skills
High school diploma, G.E.D. or equivalent
Compensation: $14 - $15 hourly
#J-18808-Ljbffr