NCI
Employer Industry: Government Technology Solutions
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on healthcare reform at a national level
Recognition as a 2024 Military Friendly Employer, reflecting commitment to veterans
Casual position in a fast-paced, dynamic environment
What to Expect (Job Responsibilities)
Contact and communicate with healthcare providers to obtain required medical record documentation
Respond promptly and professionally to telephone inquiries to provide resolutions
Analyze provider questions to determine the best resources for resolution
Serve as a liaison between providers and various departments in response to inquiries
Process and verify received records, ensuring compliance with departmental protocols
What is Required (Qualifications)
Associate's Degree in Medical Records, Computer Science, or related field, or High School Diploma/G.E.D. with two years of customer service or medical record experience
Proficiency with computers and software, specifically MS Word and MS Excel
Ability to handle multiple phone lines throughout the business day
Clear and professional verbal communication skills
Ability to work collaboratively in a team environment
How to Stand Out (Preferred Qualifications)
Extensive knowledge of medical records practices, policies, and procedures
Familiarity with medical terminology
Understanding of healthcare and Medicare forms and documentation
Bilingual (Spanish) skills—fluent in speaking, reading, and understanding Spanish is a plus
At least one year of customer service experience in a call center environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on healthcare reform at a national level
Recognition as a 2024 Military Friendly Employer, reflecting commitment to veterans
Casual position in a fast-paced, dynamic environment
What to Expect (Job Responsibilities)
Contact and communicate with healthcare providers to obtain required medical record documentation
Respond promptly and professionally to telephone inquiries to provide resolutions
Analyze provider questions to determine the best resources for resolution
Serve as a liaison between providers and various departments in response to inquiries
Process and verify received records, ensuring compliance with departmental protocols
What is Required (Qualifications)
Associate's Degree in Medical Records, Computer Science, or related field, or High School Diploma/G.E.D. with two years of customer service or medical record experience
Proficiency with computers and software, specifically MS Word and MS Excel
Ability to handle multiple phone lines throughout the business day
Clear and professional verbal communication skills
Ability to work collaboratively in a team environment
How to Stand Out (Preferred Qualifications)
Extensive knowledge of medical records practices, policies, and procedures
Familiarity with medical terminology
Understanding of healthcare and Medicare forms and documentation
Bilingual (Spanish) skills—fluent in speaking, reading, and understanding Spanish is a plus
At least one year of customer service experience in a call center environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr