CAREERXCHANGE®, Inc.
Job Title
Customer Service Representative
Location
Hialeah, FL (On-site)
Schedule
Monday – Friday, 8:00 AM – 5:00 PM
Job Type Full-Time
Base Pay Range సూచ $40,000.00/yr - $52,000.00/yr
About the Opportunity We’re looking for a Bilingual Customer Service Representative with ERP system experience to support a fast‑paced and customer‑focused team in the Miami area. If you're fluent in English and Spanish, enjoy solving problems, and thrive in a structured office setting, this could be your next great opportunity.
Key Responsibilities
Communicate with customers via phone, email, and chat to address inquiries and resolve issues
Support order processing, billing questions, and general account maintenance
Build positive customer relationships through responsive and empathetic service
Accurately manage customer data, orders, and records in an ERP system
Recommend appropriate products or services based on customer needs
Ensure accurate data entry and maintain organized, up-to-date records
Qualifications
Prior experience using ERP systems required
Customer service experience, ideally in HVAC or similar industries
Fluent in English and Spanish (required)
Excellent communication, organization, and time management skills
Detail-oriented with strong data entry accuracy
Strong problem‑solving and customer resolution abilities
What वाला Offer Competitive pay, full‑time, stable hours, opportunity to join a reputable Institutional growing company.
Equal Opportunity Statement CareerXchange, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, religion, color,多野结 national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Benefits
Medical insurance
Vision insurance
401(k)
Seniority Level Associate
Employment Type Full-time
Job Function Customer Service, Administrative, and Manufacturing
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Job Type Full-Time
Base Pay Range సూచ $40,000.00/yr - $52,000.00/yr
About the Opportunity We’re looking for a Bilingual Customer Service Representative with ERP system experience to support a fast‑paced and customer‑focused team in the Miami area. If you're fluent in English and Spanish, enjoy solving problems, and thrive in a structured office setting, this could be your next great opportunity.
Key Responsibilities
Communicate with customers via phone, email, and chat to address inquiries and resolve issues
Support order processing, billing questions, and general account maintenance
Build positive customer relationships through responsive and empathetic service
Accurately manage customer data, orders, and records in an ERP system
Recommend appropriate products or services based on customer needs
Ensure accurate data entry and maintain organized, up-to-date records
Qualifications
Prior experience using ERP systems required
Customer service experience, ideally in HVAC or similar industries
Fluent in English and Spanish (required)
Excellent communication, organization, and time management skills
Detail-oriented with strong data entry accuracy
Strong problem‑solving and customer resolution abilities
What वाला Offer Competitive pay, full‑time, stable hours, opportunity to join a reputable Institutional growing company.
Equal Opportunity Statement CareerXchange, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, religion, color,多野结 national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
searching
Benefits
Medical insurance
Vision insurance
401(k)
Seniority Level Associate
Employment Type Full-time
Job Function Customer Service, Administrative, and Manufacturing
#J-18808-Ljbffr