True Care
Company Overview
True Ventures Group is a healthcare services organization focused on delivering community-based, patient-centered care across multiple platforms, including home care and integrated clinical services. Our mission is to improve access to high-quality healthcare by combining compassionate care delivery with strong operational infrastructure and data-driven decision-making.
Through our portfolio of healthcare entities, including True Care, we support patients, families, and communities by building scalable systems, investing in technology, and empowering teams to deliver care efficiently and responsibly. We value collaboration, accountability, and continuous improvement as we grow and evolve.
Job Summary True Ventures Group is seeking an experienced Salesforce Administrator to own and optimize our Salesforce platform in support of sales operations, referral management, and customer engagement. This role will serve as the primary Salesforce subject matter expert, responsible for system configuration, data integrity, automation, reporting, and user support.
The ideal candidate brings a strong balance of technical Salesforce administration skills and business process understanding, with the ability to translate operational needs into scalable Salesforce solutions. Experience in healthcare, home care, or regulated environments is strongly preferred.
Key Responsibilities
Serve as the primary administrator for Salesforce, managing day-to-day system operations
Configure and maintain objects, fields, page layouts, record types, validation rules, flows, and automations
Create and manage user accounts, roles, profiles, and permission sets
Ensure Salesforce configurations align with evolving business and operational needs
Maintain high standards of data accuracy, consistency, and integrity
Develop and maintain Salesforce reports and dashboards to support leadership, sales, and operational teams
Monitor data quality and implement controls to prevent duplication and errors
Partner with stakeholders to understand workflows and identify opportunities for automation and efficiency
Design and implement Salesforce Flows and other automation tools to streamline processes
Provide ongoing Salesforce support to end users, troubleshooting issues and resolving tickets promptly
Conduct user training sessions and create user-friendly documentation and guides
Ensure Salesforce usage aligns with data security, privacy, and compliance requirements, including HIPAA where applicable
Maintain documentation for system configurations, changes, and processes
Stay current on Salesforce releases, features, and best practices, and recommend enhancements accordingly
Collaborate with sales, operations, marketing, and leadership teams to support organizational goals
Qualifications
Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience
3+ years of hands-on experience as a Salesforce Administrator
Strong proficiency in Salesforce configuration, customization, and user management
Experience building Salesforce reports and dashboards
Working knowledge of Salesforce automation tools, including Flows
Strong understanding of data management, data quality, and governance principles
Ability to translate business requirements into effective Salesforce solutions
Excellent communication skills, with the ability to support both technical and non-technical users
Strong organizational and time-management skills
Salesforce Administrator certification is preferred but not required
Experience in healthcare, home care, or other regulated environments is a plus
Equal Employment Opportunity True Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants, without regard to race, religion, color, national origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other protected status under applicable law.
#J-18808-Ljbffr
Through our portfolio of healthcare entities, including True Care, we support patients, families, and communities by building scalable systems, investing in technology, and empowering teams to deliver care efficiently and responsibly. We value collaboration, accountability, and continuous improvement as we grow and evolve.
Job Summary True Ventures Group is seeking an experienced Salesforce Administrator to own and optimize our Salesforce platform in support of sales operations, referral management, and customer engagement. This role will serve as the primary Salesforce subject matter expert, responsible for system configuration, data integrity, automation, reporting, and user support.
The ideal candidate brings a strong balance of technical Salesforce administration skills and business process understanding, with the ability to translate operational needs into scalable Salesforce solutions. Experience in healthcare, home care, or regulated environments is strongly preferred.
Key Responsibilities
Serve as the primary administrator for Salesforce, managing day-to-day system operations
Configure and maintain objects, fields, page layouts, record types, validation rules, flows, and automations
Create and manage user accounts, roles, profiles, and permission sets
Ensure Salesforce configurations align with evolving business and operational needs
Maintain high standards of data accuracy, consistency, and integrity
Develop and maintain Salesforce reports and dashboards to support leadership, sales, and operational teams
Monitor data quality and implement controls to prevent duplication and errors
Partner with stakeholders to understand workflows and identify opportunities for automation and efficiency
Design and implement Salesforce Flows and other automation tools to streamline processes
Provide ongoing Salesforce support to end users, troubleshooting issues and resolving tickets promptly
Conduct user training sessions and create user-friendly documentation and guides
Ensure Salesforce usage aligns with data security, privacy, and compliance requirements, including HIPAA where applicable
Maintain documentation for system configurations, changes, and processes
Stay current on Salesforce releases, features, and best practices, and recommend enhancements accordingly
Collaborate with sales, operations, marketing, and leadership teams to support organizational goals
Qualifications
Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience
3+ years of hands-on experience as a Salesforce Administrator
Strong proficiency in Salesforce configuration, customization, and user management
Experience building Salesforce reports and dashboards
Working knowledge of Salesforce automation tools, including Flows
Strong understanding of data management, data quality, and governance principles
Ability to translate business requirements into effective Salesforce solutions
Excellent communication skills, with the ability to support both technical and non-technical users
Strong organizational and time-management skills
Salesforce Administrator certification is preferred but not required
Experience in healthcare, home care, or other regulated environments is a plus
Equal Employment Opportunity True Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants, without regard to race, religion, color, national origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other protected status under applicable law.
#J-18808-Ljbffr