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Bluejack National

Director of Housekeeping

Bluejack National, Granite Heights, Wisconsin, United States

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Join Bluejack National to apply for the

Director of Housekeeping

role. The club is a private residential community committed to exceptional lifestyle experiences.

Job Title Director of Housekeeping

Department & Number Housekeeping Services - 95

Reports To Director of Operations

FLSA Status Salary Exempt

Cultural Beliefs

Be Dependable

Integrity First

Value People

Speak Up

Empowerment

Be Remarkable

Essential Duties and Responsibilities

Provide strategic leadership and overall direction for all housekeeping operations, including member units, public areas, laundry services, and back‑of‑house spaces.

Establish, implement, and continuously improve departmental standards, procedures, and service expectations to ensure exceptional cleanliness, presentation, and member satisfaction.

Collaborate closely with department leaders to support seamless operations and optimal member experiences.

Oversee quality assurance programs, conducting regular inspections and audits to ensure compliance with Bluejack brand standards.

Develop and manage the housekeeping department budget, including labor forecasting, expense control, and long‑term financial planning.

Analyze operational data and performance metrics to identify efficiencies, cost‑saving opportunities, and service enhancements without compromising qualityleges.

Direct inventory management for cleaning supplies, linens, uniforms, and member amenities, ensuring proper controls and vendor relationships.

Oversee lost and nakkal procedures in accordance with resort policy and industry best practices.

Lead the recruitment, onboarding, training, and retention of housekeeping leadership and team members.

Mentor and develop managers and supervisors, conduct performance evaluations and support professional growth and succession planning.

Foster a team culture aligned with Bluejack values and leadership expectations.

Serve as a senior point of contact for escalated member & guest concerns related to housekeeping, ensuring timely resolution and service recovery.

Ensure full compliance with all health, safety, sanitation, and regulatory requirements.

Maintain accurate departmental records related to payroll, inventory, ítffing and maintenance coordination.

Perform additional duties as requested by Bluejack leadership.

Minimum Qualifications

Minimum 5 years of housekeeping leadership experience, preferably in a luxury resort, hotel, or private club.

Strong leadership Zür communication and organizational skills.

Excellent attention to detail and ability to multitask in a fast‑paced environment.

Knowledge of cleaning products, techniques, and sustainability practices.

Proficiency in property management systems (PMS) and Microsoft Office Suite.

English/Spanish bilingual strongly preferred.

Education High School diploma, GED certificate, or relevant work experience.

Schedule and Hours Weekdays, weekends, and holidays; schedule flexible as business dictates.

Compensation Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination.

Appearance and Grooming Standards Candidate should reflect Bluejack brand in appearance, behavior, and communication: polished, conservative presentation, professional shoes, minimal jewelry, no visible tattoos or off‑brand logos.

Licenses and Certifications Valid Texas Driver’s License and driver safety policy requirements.

ndo Physical Demands and Work Environment Full shift standing and mobility, ability to push/pull/bend and lift up to 50 pounds, occasional driving of golf cart.

Equal Employment Opportunity We are an equal employment opportunity employer.

Additional Information The above job description is not intended to be an all‑inclusive list of the duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned trwa supervisor.

Senਸ਼ity Level Director

Employment Type Full‑time

Job Function Management and Manufacturing

Locations

Montgomery, TX - $70,000.00 - $80,000.00

Conroe, TX - $120,000.00 - $135,000.00

The Woodlands, TX - $147,100.00 - $229,900.00

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