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New River Community College

Assistant Director of Graduate Admissions Operations and Systems

New River Community College, Elon, North Carolina, United States

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Assistant Director of Graduate Admissions Operations and Systems Location:

Elon University Campus

Title:

Assistant Director of Graduate Admissions Operations and Systems

Position Type:

Staff Full-Time

Days Per Week:

Monday - Friday

Hours Per Week:

40

VP Area:

Admissions and Financial Aid

Department:

Graduate Admissions

Position Summary This position is responsible for ensuring the integrity of our technical systems that support and generate graduate applicants to Elon University. It involves developing CRM technical strategy to meet functional goals, including high-quality application review, automated and differentiated com flows, and reporting for all central campus graduate programs. The role also manages data feed functionality and integrity for all integrations connected to the graduate instance of Slate at Elon.

Benefits of Working at Elon As an Elon University employee, you will join an internationally acclaimed university with a commitment to fostering a thriving community. Elon offers a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses.

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents after two years of service.

Participation in the Tuition Exchange, a national scholarship exchange program, after two years of employment.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. Employees respect human differences, lifelong learning, personal integrity and service.

Minimum Required Education and Experience Bachelor’s degree in any relevant field of study with a minimum of 1 year of experience in:

CRM technical strategy and system integrity.

Business process analysis and operational efficiency.

Data integration and system testing.

Preferred Education and Experience Bachelor’s degree in a relevant field of study with additional experience in higher education or admissions CRM systems.

Job Duties

Business Procedures and Operations: Analyze processes and increase efficiencies of application processing and daily operations, including implementing new Slate functionality, testing, and driving new technology initiatives.

Lead the annual application launch and all necessary application edits and testing.

Analyze, document, and generate existing and new policies, processes, procedures, and operational methods to direct possible improvements in consultation with Graduate Admissions leadership.

Create and conduct trainings to support user needs within admissions and technical best practices.

Manage data and records in the Graduate instance of Slate by Technologies CRM, ensuring data accuracy and fluency for internal and external users.

Facilitate and manage file review process within Slate reader; review and release decisions as determined by the graduate admissions committee.

Technical systems design, build, and integration: Build applications and associated database objects in Slate efficiently to meet current needs and priorities of Graduate Admissions.

Configure and collaborate with colleagues on the implementation of marketing campaign strategy.

Serve as the admissions team lead and technical contact in daily operations; provide analysis and consultation to leadership or other departments.

Build and audit admissions events in Slate, such as outreach events and interviews strategically.

Lead and serve as a resource on Slate projects with consultants and partners; act as the lead contact with Liaison and any applicable external application partners to ensure applications are aligned and integrated.

In consultation with the Dean of Graduate Admissions, create data field map, data dictionary, and governance models for Slate CRM.

Reporting and Analysis: Create, update, and direct auditing of existing Slate forms, queries, and reports.

Execute daily functions required to test data integrity, including consolidation of records, rule verification, process map alignment, consistency, and accuracy of data population, and materials matching and mapping.

Process and manage materials flowing into and out of Slate for file review.

Other duties as assigned.

Stay informed of higher education trends and new technologies; perform other admissions-related duties and functions as assigned.

Special Instructions to Applicants Night and weekend hours may be required.

To Apply To apply, visit: https://jobs.elon.edu/jobs/assistant-director-of-graduate-admissions-operations-and-systems-elon-university-campus-north-carolina-united-states-off-campus.

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