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YMCA of Metropolitan Dallas

Moody Member Service Representative

YMCA of Metropolitan Dallas, Dallas, Texas, United States, 75215

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Imagine going to work knowing that what you do each day positively influences the lives of people in your community. At the Y, strengthening community is our cause. This position is the front line of our YMCA and we are looking for dedicated and friendly faces to create a welcoming environment for members of all backgrounds and abilities. There is great opportunity in this role for potential advancement to become a team lead, supervisor and can present possible Full Time Director roles within our metroplex. If you think you have what it takes, apply today!

As a

Member Services Representative , you’ll be the face of the YMCA, creating a welcoming and inclusive environment for members of all backgrounds and abilities.

Your responsibilities will include:

Give quality tours to potential new members

Promoting and selling memberships as well as other YMCA programs

(e.g., swim lessons, youth sports, personal training, etc.)

Being knowledgeable about program offerings and

proactively looking up accurate information

online or through internal systems when needed

Giving quality tours tailored to the interests of prospective members

Greeting members by name and scanning members in

Building relationships and helping retain members

Providing prompt, friendly, and professional service

Multitasking in a fast‑paced environment while managing front desk responsibilities

Participating in paid team meetings and completing trainings within the first 60 days

Performing light cleaning duties and helping with hospitality tasks (e.g., making coffee, folding towels, stocking supplies, maintaining lobby)

Supporting your team to create a positive and engaging environment

Schedule:

Flexible hours : Open, close, or mid‑day shifts available

Hours vary between

10 to 29 per week , depending on branch needs

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