YMCA of Metropolitan Dallas
Moody Member Service Representative
YMCA of Metropolitan Dallas, Dallas, Texas, United States, 75215
Imagine going to work knowing that what you do each day positively influences the lives of people in your community. At the Y, strengthening community is our cause. This position is the front line of our YMCA and we are looking for dedicated and friendly faces to create a welcoming environment for members of all backgrounds and abilities. There is great opportunity in this role for potential advancement to become a team lead, supervisor and can present possible Full Time Director roles within our metroplex. If you think you have what it takes, apply today!
As a
Member Services Representative , you’ll be the face of the YMCA, creating a welcoming and inclusive environment for members of all backgrounds and abilities.
Your responsibilities will include:
Give quality tours to potential new members
Promoting and selling memberships as well as other YMCA programs
(e.g., swim lessons, youth sports, personal training, etc.)
Being knowledgeable about program offerings and
proactively looking up accurate information
online or through internal systems when needed
Giving quality tours tailored to the interests of prospective members
Greeting members by name and scanning members in
Building relationships and helping retain members
Providing prompt, friendly, and professional service
Multitasking in a fast‑paced environment while managing front desk responsibilities
Participating in paid team meetings and completing trainings within the first 60 days
Performing light cleaning duties and helping with hospitality tasks (e.g., making coffee, folding towels, stocking supplies, maintaining lobby)
Supporting your team to create a positive and engaging environment
Schedule:
Flexible hours : Open, close, or mid‑day shifts available
Hours vary between
10 to 29 per week , depending on branch needs
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As a
Member Services Representative , you’ll be the face of the YMCA, creating a welcoming and inclusive environment for members of all backgrounds and abilities.
Your responsibilities will include:
Give quality tours to potential new members
Promoting and selling memberships as well as other YMCA programs
(e.g., swim lessons, youth sports, personal training, etc.)
Being knowledgeable about program offerings and
proactively looking up accurate information
online or through internal systems when needed
Giving quality tours tailored to the interests of prospective members
Greeting members by name and scanning members in
Building relationships and helping retain members
Providing prompt, friendly, and professional service
Multitasking in a fast‑paced environment while managing front desk responsibilities
Participating in paid team meetings and completing trainings within the first 60 days
Performing light cleaning duties and helping with hospitality tasks (e.g., making coffee, folding towels, stocking supplies, maintaining lobby)
Supporting your team to create a positive and engaging environment
Schedule:
Flexible hours : Open, close, or mid‑day shifts available
Hours vary between
10 to 29 per week , depending on branch needs
#J-18808-Ljbffr