Likewize Corp.
Director of Operations page is loaded## Director of Operationslocations:
Dallas, TXtime type:
Full timeposted on:
Posted 2 Days Agojob requisition id:
R-1242**Job Description:****General Summary**The Director of Operations will lead a large-scale, end-to-end warehouse and reverse logistics operation within a state-of-the-art, automated facility in Flower Mound, Texas. This role is fully on-site and is responsible for driving operational excellence across inbound receiving, reverse logistics, screening (grading), outbound fulfillment, inventory management, kitting and repair, while consistently meeting safety, quality, cost, and service-level commitments.Reporting to the Sr. Director, Operations – US & Canada, this leader will collaborate closely with cross-functional partners including Supply Chain, Transportation, Engineering, IT, Quality, Finance, HR, and Sales to scale operations, improve efficiency, and support business growth. This is a highly visible leadership role requiring a strategic, hands-on operator who thrives in fast-paced, high-volume environments.**Responsibilities*** Provide strategic and hands-on leadership for all warehouse and reverse logistics operations, including inbound receiving, outbound fulfillment, inventory control, repair operations, product grading, and kitting.* Own and drive operational performance across key metrics including cost, productivity, quality, safety, service-level attainment, and inventory accuracy* Develop and execute short- and long-term operational strategies aligned with business growth and customer requirements* Manage operating budgets, labor planning, and capacity forecasting to support volume fluctuations and new program launches* Own P&L performance for assigned areas, with accountability for cost control, efficiency, and profitability* Lead, coach, and develop a high-performing management team; build strong succession plans and leadership bench strength* Hire, mentor, and develop talent while fostering a culture of accountability, engagement, and operational discipline* Lead change management initiatives related to automation, system enhancements, and operational scaling* Partner with Engineering and IT to evaluate automation, system improvements, and scalable technology solutions* Collaborate with Supply Chain and Transportation teams to optimize inbound and outbound material flow* Work closely with Training and New Product Development to support new product introductions and process development* Serve as a key operations leader in strategic planning and senior-level discussions* Act as a primary point of escalation for resolving operational, quality, and product-related issues impacting customers* Ensure compliance with all safety, security, regulatory, and company policies and champion a strong safety-first culture**Qualifications*** Bachelor’s degree in Business, Supply Chain Management, or a related field preferred* 10+ years of experience in operations, logistics, or supply chain management, with at least 5 years in a management role* Proven experience leading large-scale warehouse or reverse logistics operations, preferably in automated or technology-enabled environments* Strong background in labor planning, team leadership, and operational execution* Experience with inventory management systems, repair operations, and product grading is highly desirable* Demonstrated ability to lead cross-functional teams and influence at all organizational levels* Strong financial acumen, including experience managing budgets and P&L responsibility* Agile mindset with the ability to adapt quickly to changing technologies, processes, and business demands* Excellent communication, leadership, and project management skillsLikewize is the premier global boutique for device protection and pre-owned solutions. From phones to smart home devices, we care for the technology that powers everyday life.locations:
Dallas, TXtime type:
Full timeposted on:
Posted 5 Days AgoAt Likewize, we are trusted by many of the world’s biggest brands to look after their customers tech. When their tech goes wrong we make it right.We offer device protection insurance programs, repair services, upgrade and recommence solutions and also premium tech support.The tech industry moves fast - but so do we. Innovation and disruption are in our DNA, so we are always challenging convention and looking for ways to do things better, quicker and making everything easier for our customers.Doing that successfully takes trust, teamwork and a knack for making the complicated simple. We’re looking for creative, quick and relentless talent to join the team. #J-18808-Ljbffr
Dallas, TXtime type:
Full timeposted on:
Posted 2 Days Agojob requisition id:
R-1242**Job Description:****General Summary**The Director of Operations will lead a large-scale, end-to-end warehouse and reverse logistics operation within a state-of-the-art, automated facility in Flower Mound, Texas. This role is fully on-site and is responsible for driving operational excellence across inbound receiving, reverse logistics, screening (grading), outbound fulfillment, inventory management, kitting and repair, while consistently meeting safety, quality, cost, and service-level commitments.Reporting to the Sr. Director, Operations – US & Canada, this leader will collaborate closely with cross-functional partners including Supply Chain, Transportation, Engineering, IT, Quality, Finance, HR, and Sales to scale operations, improve efficiency, and support business growth. This is a highly visible leadership role requiring a strategic, hands-on operator who thrives in fast-paced, high-volume environments.**Responsibilities*** Provide strategic and hands-on leadership for all warehouse and reverse logistics operations, including inbound receiving, outbound fulfillment, inventory control, repair operations, product grading, and kitting.* Own and drive operational performance across key metrics including cost, productivity, quality, safety, service-level attainment, and inventory accuracy* Develop and execute short- and long-term operational strategies aligned with business growth and customer requirements* Manage operating budgets, labor planning, and capacity forecasting to support volume fluctuations and new program launches* Own P&L performance for assigned areas, with accountability for cost control, efficiency, and profitability* Lead, coach, and develop a high-performing management team; build strong succession plans and leadership bench strength* Hire, mentor, and develop talent while fostering a culture of accountability, engagement, and operational discipline* Lead change management initiatives related to automation, system enhancements, and operational scaling* Partner with Engineering and IT to evaluate automation, system improvements, and scalable technology solutions* Collaborate with Supply Chain and Transportation teams to optimize inbound and outbound material flow* Work closely with Training and New Product Development to support new product introductions and process development* Serve as a key operations leader in strategic planning and senior-level discussions* Act as a primary point of escalation for resolving operational, quality, and product-related issues impacting customers* Ensure compliance with all safety, security, regulatory, and company policies and champion a strong safety-first culture**Qualifications*** Bachelor’s degree in Business, Supply Chain Management, or a related field preferred* 10+ years of experience in operations, logistics, or supply chain management, with at least 5 years in a management role* Proven experience leading large-scale warehouse or reverse logistics operations, preferably in automated or technology-enabled environments* Strong background in labor planning, team leadership, and operational execution* Experience with inventory management systems, repair operations, and product grading is highly desirable* Demonstrated ability to lead cross-functional teams and influence at all organizational levels* Strong financial acumen, including experience managing budgets and P&L responsibility* Agile mindset with the ability to adapt quickly to changing technologies, processes, and business demands* Excellent communication, leadership, and project management skillsLikewize is the premier global boutique for device protection and pre-owned solutions. From phones to smart home devices, we care for the technology that powers everyday life.locations:
Dallas, TXtime type:
Full timeposted on:
Posted 5 Days AgoAt Likewize, we are trusted by many of the world’s biggest brands to look after their customers tech. When their tech goes wrong we make it right.We offer device protection insurance programs, repair services, upgrade and recommence solutions and also premium tech support.The tech industry moves fast - but so do we. Innovation and disruption are in our DNA, so we are always challenging convention and looking for ways to do things better, quicker and making everything easier for our customers.Doing that successfully takes trust, teamwork and a knack for making the complicated simple. We’re looking for creative, quick and relentless talent to join the team. #J-18808-Ljbffr