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Community Options, Inc.

Regional Quality Assurance Director

Community Options, Inc., Princeton, New Jersey, us, 08543

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Community Options, Inc. is a national non‑profit agency providing services to individuals with disabilities in 12 states.

We are seeking a Quality Assurance Director to oversee Quality Assurance services for

New Jersey

and

Maryland . The Regional Quality Assurance Director is responsible for overall compliance, quality assurance, and oversight of policies and procedures in the assigned States under the States’ funding entities (such as DIDD, DDD, DOH, ODP, OMIG, OPWW, etc.) and organizational standards. In addition, this individual will coordinate accreditation projects and monitor progress to ensure compliance with required standards.

Starting Salary: $78‑80K based on experience

Responsibilities:

Assist in the development of a QI plan that includes the design and implementation of a quality assurance system.

Assess processes and outcomes of service delivery.

Monitor and review policies and procedures, and complete annual regulatory self‑assessment to ensure that regulatory changes in federal and state programs are maintained.

Provide direct supervision and support to Quality Assurance Coordinators in assigned region. Manage their performance and ensure they are completing internal audits and addressing findings with responsible parties.

Chair and/or attend multiple committees to include but not limited to quality improvement and policy/procedures committee and write minutes.

Identify and address potential areas of compliance vulnerability and risk via monitoring and auditing.

Conduct regular compliance audits utilizing the preventative auditing tools and report all identified risks to the State Director and Chief Compliance Officer.

Develop, coordinate, and participate in educational and training programs that focus on elements of Medicaid compliance, and strive to ensure that all appropriate employees and management are knowledgeable of and comply with pertinent federal and state health care program requirements.

Work with directors to assist in achieving accreditation and licensing standards for their departments.

Complete corporate and regional investigations when necessary.

Work closely with incident management team on trended incident data and present to the compliance committees.

Attend seminars, trainings, and meetings as required by position.

Excellent oral, written, and interpersonal communication skills.

Knowledge and experience working with State and Funding regulations and practices.

Skilled in program monitoring, planning, and coordination.

Ability to present information, communicate effectively, and respond with questions from groups of managers, people supported, general public, families, advocates and other stakeholders.

All other duties as assigned.

Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation.

Minimum Requirements:

Bachelor’s degree preferred. A concentration in health care administration, planning, or policy preferred.

Master’s degree highly preferred.

Experience with compliance, quality assurance, and other types of regulatory work. Previous leadership experience in this area preferred.

History of working for and supporting people with disabilities.

State trainings as required.

Community Options orientation.

Satisfactory background check including driving record.

Working Conditions:

Ability to work in a fast‑paced environment, handling multiple tasks.

Occasional overtime required throughout the year.

Ability to pick up 50 lbs.

Will work in varied environments based on training needs.

Must travel up to 30% for oversight and supervision of staff and as directed by supervisor.

Benefits:

Insurance Options (Medical, Dental, Vision)

Paid Holidays—Including a Birthday Holiday

Paid Time Off (PTO)

Employee Incentive & Discount Programs

403b Retirement Plan with Employer Match

Exceptional Career Growth Opportunities

Community Options is an Equal Opportunity Employer M/F/D/V.

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