Badger Meter Inc
Customer Service Representative
Badger Meter Inc, Collegeville, Pennsylvania, United States, 19426
* **Purpose-driven work** that makes a real difference in communities around the globe.* **Career growth and development opportunities** designed to help you achieve your potential.* **A supportive, inclusive** **culture** where collaboration and creativity thrive.**Join Our Customer Care Team Today!**### **What You’ll Do:*** Maintain accurate **customer account records** in **Salesforce**, including discounts, billing details, and account notes.* Communicate promptly and professionally via **phone** and **email** to resolve questions and ensure order accuracy.* Review and process **Return Material Authorization (RMA)** requests.* Collaborate with **operations**, **engineering**, and **technical support** teams to ensure accurate account information.* Enter quotes and orders into **Oracle ERP system**.* Process credit requests and coordinate with the **accounting team**.### **What We’re Looking For:*** **Education:** High school diploma or GED required; Associate’s degree preferred.* **Experience:** 0–1 years in **customer service**, **order processing**, or **administrative support** (we’ll train the right candidate!).* **Skills:**
+ Basic proficiency in **Microsoft Office**
+ Familiarity with **Salesforce CRM** and **Oracle ERP** a plus### **Why You’ll Love Working Here:*** **Career Growth:** Opportunities to advance within the **Customer Care department**.* **Collaborative Culture:** Work with a supportive team that values your ideas.* **Impactful Work:** Your role directly contributes to **customer satisfaction** and company success.The target salary range for this role is $20-$22 an hour plus annual bonus.#EL123Are you looking for a **customer service job****fast-paced office environment****Customer Service Representative**, you’ll be the first point of contact for our customers, ensuring their needs are met with professionalism and care.* Competitive Pay* Annual Bonus* Eligible for Annual Pay Increases* Comprehensive Health, Vision, and Dental Coverage* 15 days Paid Time Off + 11 Paid Holidays* Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation.
In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!* Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more* Educational Assistance – Tuition Reimbursement up to $5,250* Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage* Health Savings Account (HSA) & Flexible Spending Account (FSA) options #J-18808-Ljbffr
+ Basic proficiency in **Microsoft Office**
+ Familiarity with **Salesforce CRM** and **Oracle ERP** a plus### **Why You’ll Love Working Here:*** **Career Growth:** Opportunities to advance within the **Customer Care department**.* **Collaborative Culture:** Work with a supportive team that values your ideas.* **Impactful Work:** Your role directly contributes to **customer satisfaction** and company success.The target salary range for this role is $20-$22 an hour plus annual bonus.#EL123Are you looking for a **customer service job****fast-paced office environment****Customer Service Representative**, you’ll be the first point of contact for our customers, ensuring their needs are met with professionalism and care.* Competitive Pay* Annual Bonus* Eligible for Annual Pay Increases* Comprehensive Health, Vision, and Dental Coverage* 15 days Paid Time Off + 11 Paid Holidays* Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation.
In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!* Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more* Educational Assistance – Tuition Reimbursement up to $5,250* Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage* Health Savings Account (HSA) & Flexible Spending Account (FSA) options #J-18808-Ljbffr