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The Michael's Companies

Omnichannel Customer Experience Lead

The Michael's Companies, Ann Arbor, Michigan, us, 48113

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A leading retail arts and crafts company located in Ann Arbor is seeking a part-time Customer Experience Manager. This role involves overseeing front-end operations, ensuring compliance with company standards, and delivering exceptional customer service. Ideal candidates will have retail management experience and a passion for training and developing teams. The position requires strong communication skills and the ability to handle various customer interactions. We welcome candidates who thrive in a customer-centric environment and support a culture of creativity. #J-18808-Ljbffr