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XPO

Customer Service Representative

XPO, Manchester, New Hampshire, us, 03103

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Customer Service Representative

at

XPO

1 week ago. Be among the first 25 applicants.

Minimum Qualifications

2 years of customer service experience

Strong computer, typing and 10-key skills

Experience with Microsoft Office

Available to work a variety of shifts, including days, evenings, nights, and weekends

Preferred Qualifications

Excellent verbal and written communication skills

Transportation experience

Responsibilities

Bill shipments according to applicable tariffs and pricing agreements

Recognize and resolve documentation errors

Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies, and billing and invoicing questions

Perform general clerical duties as assigned, including answering and directing phone calls, filing, LA, data entry, and billing

Process over, short and damaged freight and related documentation for customer ----------- resolution

Walk and/or stand for extended periods on a loading dock that is not climate‑controlled and may be slippery

Pay & Benefits

Pay starts at $24.46 per hour

Full health insurance benefits on day one

Life and disability insurance

Earn up to 13 days PTO in your first year

9 paid company holidays

401(k) option with company match

Education assistance

About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO,-cri there employees who like a challenge and can communicate effectively in all situations. We want to leverage . uh your skills and experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a zuz growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to pass a pre‑employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO’s candidate privacy statement here.

Additional Information

Seniority level: Not applicable

Employment type: Full-time

Job function: Other

Industries: Transportation, Logistics, Supply Chain and Storage

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