Conduent
Overview
Be among the first 25 applicants. This range is provided by Conduent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$16.00/hr - $17.00/hr What you get
Full-time Employment with Benefits day one including paid Holidays. $16.50/hr base rate. (Note: bilingual Spanish rate is $17.50/hr; both may be below local minimum wage depending on location.) Paid Training Great Work Environment Bonus: Bilingual in Spanish $17.50/hr. (after training) Requirements
Must be at least 18 years of age or older. Must have a High School Diploma, or equivalent. Must be able to submit to a background check and drug test. Must be able to work Monday-Friday 10:15am-7:15pm & Saturday 7:45am-2:15pm. Summary
As a call center representative, you will be supporting our client’s customers as a first point of contact. You will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing
Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources through customer records and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner. Maintain a thorough knowledge of the company and client programs, policies, and technology. Communicate effectively in a warm and empathetic manner. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Provide support to other positions/operations during heavy workloads or absences. People who succeed in this role have
The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Ability to navigate multiple applications and research solutions with ease. Enjoy helping people and guiding them to the best solution for their issue. Interest in innovative technology. Provide calm conflict resolution and problem solving for frustrated customers. Ability to work in a structured environment for full-time, high-volume calls. Commitment to 100% attendance for paid training (3 to 5 weeks). Equal Opportunity
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, disability, medical condition, military/veteran status, citizenship status, or any other protected status. For US applicants: reasonable accommodation requests can be submitted via the form linked in the original posting.
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Be among the first 25 applicants. This range is provided by Conduent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$16.00/hr - $17.00/hr What you get
Full-time Employment with Benefits day one including paid Holidays. $16.50/hr base rate. (Note: bilingual Spanish rate is $17.50/hr; both may be below local minimum wage depending on location.) Paid Training Great Work Environment Bonus: Bilingual in Spanish $17.50/hr. (after training) Requirements
Must be at least 18 years of age or older. Must have a High School Diploma, or equivalent. Must be able to submit to a background check and drug test. Must be able to work Monday-Friday 10:15am-7:15pm & Saturday 7:45am-2:15pm. Summary
As a call center representative, you will be supporting our client’s customers as a first point of contact. You will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing
Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources through customer records and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner. Maintain a thorough knowledge of the company and client programs, policies, and technology. Communicate effectively in a warm and empathetic manner. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Provide support to other positions/operations during heavy workloads or absences. People who succeed in this role have
The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Ability to navigate multiple applications and research solutions with ease. Enjoy helping people and guiding them to the best solution for their issue. Interest in innovative technology. Provide calm conflict resolution and problem solving for frustrated customers. Ability to work in a structured environment for full-time, high-volume calls. Commitment to 100% attendance for paid training (3 to 5 weeks). Equal Opportunity
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, disability, medical condition, military/veteran status, citizenship status, or any other protected status. For US applicants: reasonable accommodation requests can be submitted via the form linked in the original posting.
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