Covenant Living Communities and Services
Sales Operations Coordinator
Covenant Living Communities and Services, Maryville, Tennessee, United States, 37803
Join to apply for the
Sales Operations Coordinator
role at
Covenant Living Communities and Services .
This key sales position provides assistance to the sales director and the sales team by performing designated sales and marketing support tasks for residential and assisted living levels of care. The role is collaborative across all sales teams in the community. Additionally, this position provides office management, clerical, and receptionist tasks for the sales department. The sales assistant is often the first contact a prospective resident has with the organization, setting the tone of competence, caring, and hospitality.
The position reports directly to the community sales director and is clerical and supportive in nature. The sales assistant respectfully interacts with all residents, family members, visitors, and co‑workers, maintaining a positive customer‑service relationship and practicing honesty and integrity in all aspects of job performance.
Greets all individuals who contact or visit the sales office and provides appropriate information or refers them to the Sales Director or appropriate sales staff (assisted living, skilled care). Responds to requests for information by sending designated letters and brochures, enters inquiry data into the approved CRM sales software, and redirects to the Sales Director and assisted living sales staff pending requests.
Answers incoming calls, directs as appropriate, records messages, and provides requested information when needed. Responds to inquiries from the organization’s website or proxy email by mailing requested information or redirecting to the Sales Director or appropriate assisted living sales staff. Assists or conducts tours of residential and assisted living as directed. Coordinates marketing special events, including preparing and sending invitations, verifying attendance, distributing event forms, scheduling unit tours, and making final preparations for the event.
Prepares orientation packets, move‑in information, phone directory, and name plate for new residents in residential and assisted living. Schedules resident host/hostess. Prepares and takes welcome gifts and area information to the apartment home and places them appropriately.
Provides administrative support to the sales director and assisted living sales staff including preparing correspondence, key reports, memos, tracking apartment extras, preparing apartment finish forms, supporting the occupancy cycle and admission/move‑in process for residential and assisted living. Prepares and organizes applicant files and ensures all required forms are in place including reservation agreements and applicable residency forms.
Maintains a professional, well‑organized office that welcomes prospective residents, their families, current residents, vendors, and other visitors. Keeps department storage areas orderly, maintains an inventory of supplies, orders as needed (office supply inventory, collateral promotional pieces). Utilizes resident volunteers and/or concierge to prepare brochures and applications for distribution.
Education & Work Experience
Required Degree: High school education
Preferred Degree: College or business education
Experience
Minimum of one-year related office experience providing clerical or administrative support.
Successful experience in a highly visible office with public interaction; experience in sales and/or marketing or healthcare‑related position preferred.
Knowledge, Skills, and Ability
Knowledge of senior care, senior living lifestyle preferred but not necessary.
Ability to remain calm in an emergency.
Complete confidentiality when circulating general information.
Proficient in Microsoft Office Suite; experience with CRM software a plus!
Must be able to deal tactfully with staff, residents, family members, visitors, and the public, with an interest in and desire to work with older adults.
Must be able to deal with the public in a pleasant and professional manner.
Must be tactful and possess excellent communication skills (written and verbal, English) and be able to communicate effectively with administration, staff, residents and others with whom this position has contact.
Good organizational skills and ability to plan and carry out responsibilities with limited supervision and direction are essential.
Must be dependable, flexible, motivated, and willing to take initiative.
Physical Requirements Most of the time is spent in an office setting; mobility is necessary to move about the market area. This position requires occasional handling of lightweight materials and the physical ability to use the telephone, computer terminal, printer, and other related office equipment. The ability to staff a display in a public setting is necessary.
Compensation Pay Range $17.17 - $20.97 per hour
Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $17.17 - $20.97 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job‑related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.
Benefits
Medical, dental and vision insurance
Employer paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities
Various voluntary benefits:
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet Insurance
Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at Covenant Living Communities and Services by 2x.
Get notified about new Sales Operations Coordinator jobs in
Maryville, TN .
#J-18808-Ljbffr
Sales Operations Coordinator
role at
Covenant Living Communities and Services .
This key sales position provides assistance to the sales director and the sales team by performing designated sales and marketing support tasks for residential and assisted living levels of care. The role is collaborative across all sales teams in the community. Additionally, this position provides office management, clerical, and receptionist tasks for the sales department. The sales assistant is often the first contact a prospective resident has with the organization, setting the tone of competence, caring, and hospitality.
The position reports directly to the community sales director and is clerical and supportive in nature. The sales assistant respectfully interacts with all residents, family members, visitors, and co‑workers, maintaining a positive customer‑service relationship and practicing honesty and integrity in all aspects of job performance.
Greets all individuals who contact or visit the sales office and provides appropriate information or refers them to the Sales Director or appropriate sales staff (assisted living, skilled care). Responds to requests for information by sending designated letters and brochures, enters inquiry data into the approved CRM sales software, and redirects to the Sales Director and assisted living sales staff pending requests.
Answers incoming calls, directs as appropriate, records messages, and provides requested information when needed. Responds to inquiries from the organization’s website or proxy email by mailing requested information or redirecting to the Sales Director or appropriate assisted living sales staff. Assists or conducts tours of residential and assisted living as directed. Coordinates marketing special events, including preparing and sending invitations, verifying attendance, distributing event forms, scheduling unit tours, and making final preparations for the event.
Prepares orientation packets, move‑in information, phone directory, and name plate for new residents in residential and assisted living. Schedules resident host/hostess. Prepares and takes welcome gifts and area information to the apartment home and places them appropriately.
Provides administrative support to the sales director and assisted living sales staff including preparing correspondence, key reports, memos, tracking apartment extras, preparing apartment finish forms, supporting the occupancy cycle and admission/move‑in process for residential and assisted living. Prepares and organizes applicant files and ensures all required forms are in place including reservation agreements and applicable residency forms.
Maintains a professional, well‑organized office that welcomes prospective residents, their families, current residents, vendors, and other visitors. Keeps department storage areas orderly, maintains an inventory of supplies, orders as needed (office supply inventory, collateral promotional pieces). Utilizes resident volunteers and/or concierge to prepare brochures and applications for distribution.
Education & Work Experience
Required Degree: High school education
Preferred Degree: College or business education
Experience
Minimum of one-year related office experience providing clerical or administrative support.
Successful experience in a highly visible office with public interaction; experience in sales and/or marketing or healthcare‑related position preferred.
Knowledge, Skills, and Ability
Knowledge of senior care, senior living lifestyle preferred but not necessary.
Ability to remain calm in an emergency.
Complete confidentiality when circulating general information.
Proficient in Microsoft Office Suite; experience with CRM software a plus!
Must be able to deal tactfully with staff, residents, family members, visitors, and the public, with an interest in and desire to work with older adults.
Must be able to deal with the public in a pleasant and professional manner.
Must be tactful and possess excellent communication skills (written and verbal, English) and be able to communicate effectively with administration, staff, residents and others with whom this position has contact.
Good organizational skills and ability to plan and carry out responsibilities with limited supervision and direction are essential.
Must be dependable, flexible, motivated, and willing to take initiative.
Physical Requirements Most of the time is spent in an office setting; mobility is necessary to move about the market area. This position requires occasional handling of lightweight materials and the physical ability to use the telephone, computer terminal, printer, and other related office equipment. The ability to staff a display in a public setting is necessary.
Compensation Pay Range $17.17 - $20.97 per hour
Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $17.17 - $20.97 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job‑related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.
Benefits
Medical, dental and vision insurance
Employer paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities
Various voluntary benefits:
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet Insurance
Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at Covenant Living Communities and Services by 2x.
Get notified about new Sales Operations Coordinator jobs in
Maryville, TN .
#J-18808-Ljbffr