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CHRIS 180

Director Residential Services

CHRIS 180, Atlanta, Georgia, United States, 30383

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Current job opportunities are posted here as they become available.

The Director of Residential Services is a visionary leader overseeing our growing community residential programs (Independent Living Program, Permanent Support Housing). The role requires a strategic thinker with exceptional social and emotional intelligence, analytical skills, and the ability to thrive in a fast‑paced environment.

The Director will establish and maintain positive relationships with diverse stakeholders, including government agencies, community partners, and federal funding sources. They will work closely with the Vice President of Community and Residential Services, representing CHRIS 180 to the public and upholding the organization’s values of equity and social justice.

Key responsibilities include overseeing the Independent Living Program, Permanent Support Housing, as well as grant reporting, data collection and managing funding to support service delivery. The Program Director will possess knowledge of child development, trauma‑informed care, therapeutic modalities, and compliance guidelines, with experience in budget management and employee development. The position requires being on‑call and a high degree of internal and external responsiveness.

Role and Responsibilities The primary duties include but are not limited to the following:

Recruit clients for residential programs

Ensure ongoing programmatic innovation, quality, and excellence.

Ensuring residential services are implemented to the highest standard with consistent oversight and supervision

Demonstrate consistent understanding of finance and administration, performance quality improvement, communications, and systems; implement timelines and resources needed to achieve the program goals

Screen, interview, select and train staff as needed

Attract, develop, coach, and retain high‑performance team members, coaching and empowering them to elevate their level of responsibility, span of control, and performance

Work with staff to promote positive working relationships and develop systems that ensure consistent, high‑quality trauma‑informed program management

Provide leadership in development of inter‑team communication and cohesiveness, sustaining culture and supporting staff during service delivery and organizational growth

Ensure adequate staffing is maintained throughout the year

Ensure that program activities operate within the policies and procedures of the organization and professional standards

Promote and market CHRIS 180 programs

Managing collaborative internal and external community partnerships to advance the mission of the organization and support achieving the goals of the department

Internal partnerships involve working closely with other departments at CHRIS 180

External partnerships involve working closely with partners in the community

Develop, review, and recommend partnerships to the VP and CPOO and work to ensure appropriate design, funding, and implementation

Administrative Oversight

Responsible for managing each program’s budgets working with the VP, direct reports, and the finance team

Attend partnership meetings with government agencies as appropriate

Collaborate with the compliance team to maintain compliance, periodically reviewing/revising and auditing files

Collect programmatic data for each location, and program; and maintain a system for tracking all measures needed for compliance, the organization, contract and/or grant reporting

Provide reports with data summaries to VP and contract providers, as necessary

Monitor the necessary systems, processes, and tools to better support the facilitation, collection, and sharing of knowledge and results generated by the programs

Clinical Requirements and Responsibilities

Understand principles and practices of trauma‑informed care and best clinical practices.

Provide supervision, coaching and guidance for Program staff.

Remain up to date on all CHRIS 180 policies and procedures in general and specifically as it relates to Children’s services

Performance and Conduct

Follow the CHRIS 180 Code of Ethics

Maintain confidentiality of client information.

Follow mandated reporting requirements of the GA Code and State licensing

Support and maintain an environment of emotional, psychological, and physical safety for clients, staff, and other stakeholders always.

Program Staffing

In consultation with the VP, recruit, interview and select well‑qualified program staff

Implement the human resources policies, procedures, and practices of the organization.

Assist with volunteers for appropriate program activities using established volunteer management practices

Supervision of Staff

Provide professional guidance to program staff by providing direction, supervision, coaching, input, and feedback.

Ensure all staff members receive orientation and appropriate training in accordance with organizational on the job training (OJT) standards

Assessing consumers’ history of trauma, strengths and needs

Aware of Ansell Casey Life Skills Assessment (ACLSA) and how to utilize in monitoring services

Aware of CANS (Child & Adolescent Needs & Strengths) and how to utilize monitoring services

Aware of ACE score and implications on service planning

Monitor Individualized Service Plans

Qualifications/Competencies

Bachelor’s degree in the field of social work, human services, child development, counseling, psychology, or a related field

At least 2 years of leadership experience and experience in delivery of social services

Knowledge and understanding of trauma‑informed services.

Understanding of a systematic approach to child welfare services, permanency, and implementation of treatment

Knowledge of budgeting processes and regulatory compliance

Prior experience working in the child/human services field and working with traumatized populations

The ideal candidate will possess the following:

Experience working with government agencies and contract providers

Knowledge of Georgia Code and State licensing requirements

Technical expertise that allows well informed decisions, usage of available tools and resources and training to execute job responsibilities.

Accountable for work being completed accurately and in a timely manner as well as following up as needed

Ability to collaborate with other staff to ensure best practices and sound decisions

Ability to communicate using appropriate tone when corresponding verbally or written (as well as proper usage of grammar and spelling)

Ability to adapt and adjust to course and be open to new ideas

Ability to manage workload by having a clear understanding of task/project and set realistic timelines and goals

Commitment to our vision and mission should be demonstrated in work

Salary 65k-80k (Depending on experience)

Total Rewards for working at CHRIS 180

Healthcare insurance options including HMO or PPO

Dental and vision insurance options

Short term disability paid by CHRIS 180

Basic life insurance 1x times your salary

Employee assistance program

Flexible spending account

11 paid holidays

PTO

Discounted college tuition for select colleges and universities

Hybrid/ in‑office schedule based on department needs.

Schedule This is a full‑time position and typically works Monday – Friday 8:00am – 5:00pm but requires flexibility to work weekends, after hours and on‑call.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand and reach with hands and arms. The employee is occasionally required to lift and/or move up to 20 pounds.

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