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Crisp Recruit

Sales Intake Conversion Specialist

Crisp Recruit, Dallas, Texas, United States, 75201

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divh2Sales Intake

Conversion Specialist/h2pAre you a results-driven sales professional who converts high-stakes leads into signed clients? Do you build trust fast, communicate with empathy, and keep promises? Do you solve problems, handle objections, and keep momentum to the finish line? Final question: When faced with a challenge, do you get excited or run away?/ppImportant: To apply, please email recruit@crisp.co only. Please do not reach out through our websites contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To apply, submit your application by clicking the Apply button and applying on the Crisp Recruit page that opens./ppThe Law Office of Patrick J. McLain, PLLC, is a premier defense firm based in Dallas, Texas, specializing in criminal and military defense. Led by Patrick J. McLain, a former Marine Corps military judge and federal prosecutor, this firm of five attorneys and a dozen support personnel has over three decades of legal expertise with a passion for advocating for individuals facing severe legal challenges./ppWe pride ourselves on defending the accused, whether they face federal, state, or military criminal charges. Our team has achieved numerous favorable outcomes, including high-profile cases, while maintaining the highest standards of integrity and client care. With a mission to protect our clients rights and futures, we are relentless in our pursuit of justice./ppAs the Sales Intake

Conversion Specialist, you will convert qualified leads to signed clients, conduct expert intake conversations, and maintain disciplined follow-up throughout the decision cycle. You own your pipeline, uphold our standards, and ensure a warm, complete handoff to the legal team. This role is critical in connecting potential clients with the legal representation they need while ensuring a seamless handoff to the firms legal teams. Working closely with the firms leadership, including Patrick McLain, you will help shape the client engagement strategy and contribute to the firms growth goals./ppWhat Youll Do:/pulliConduct high-quality intake calls and consultations that assess fit, set expectations, and move potential clients toward clear next steps and signed agreements./liliDrive consistent follow-up across 5 to 12 touchpoints. Use phone, text, email, and CRM tasks to keep momentum. Maintain clean notes and next actions for every lead./liliAchieve and then exceed current conversion benchmarks. Track your metrics, review outcomes, and use simple analysis to improve your own close rate./liliEnsure a complete warm handoff to attorneys and paralegals with accurate facts, issues, goals, payment status, and promised follow-ups./liliCommunicate value over price. Position outcomes, communication, and care, and explain why a premium service is in the clients best interest./liliBuild and nurture relationships. Re-engage past clients and past potential clients and cultivate referral sources. Do not wait on website inquiries alone./liliLearn the essentials of criminal defense and military justice quickly so you can speak credibly, ask smart questions, and earn trust./liliCoordinate with marketing and intake teammates for smooth processes, without supervisory duties./li/ulpWhat Were Looking For:/pullistrongExperience:/strong At least 2 years of success in service-based sales. Legal, healthcare, financial services, or other high-stakes environments are a plus./lilistrongCultural Fit:/strong Strong understanding of military culture and criminal defense client needs, ensuring alignment with the firms core values./lilistrongClient-Focused Communicator:/strong Balances empathy and urgency without being pushy. Handles sensitive matters with professionalism./lilistrongProblem-Solver:/strong A strategic thinker who thrives on overcoming objections and delivering solutions. Persistent and resilient, youre comfortable with structured follow-up and objection handling until theres a clear yes or no./lilistrongTech-Savvy:/strong Proficiency in CRM tools and sales analytics./lilistrongBilingual Preferred:/strong Proficiency in English and Spanish is a plus./li/ulpWhy You Should Work Here:/pullistrongImpactful Work:/strong Play a pivotal role in connecting clients with the legal representation they need during some of the most challenging times of their lives./lilistrongSupportive Environment:/strong Join a culture built on ownership, clarity, and respectful communication, where collaboration drives success./lilistrongGrowth Opportunities:/strong Be part of a firm poised for significant growth, with opportunities for career advancement./li/ulpComprehensive Benefits:/pulliCompetitive salary ($65,000 - $85,000) with performance-based incentives./liliHealth and dental insurance./lili401(k) with employer match after one year./liliPaid time off and holidays./li/ulpJoining the Law Office of Patrick J. McLain, PLLC as a Sales Intake

Conversion Specialist means becoming a vital member of a firm committed to excellence and client advocacy. If youre ready to combine empathy with results and support a mission that truly changes lives, we invite you to apply and grow with our team./p/div