Customer Service Representative

divh2Crash Champions Customer Service Representative/h2pChampions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People./ppResponsibilities/pulliEnsure that all customers and prospective customers are greeted and assisted in a prompt and professional manner./liliClean workspace, this is the first point of contact our customers have with our facility./liliEffectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department./liliProvide clerical and administrative support to the General Managers and Service Advisors./liliHandle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements./liliPerform other related duties as assigned./li/ulpQualifications/pulliInterpersonal and customer service skills./liliAnalytical and problem-solving skills./liliMultitasking and organizational skills./liliAbility to answer a high volume of calls and/or emails daily./liliAttentiveness and patience./li/ulpBenefits/pulliMedical Insurance/liliDental Insurance/liliVision Insurance/liliGroup Life Insurance/liliDisability Insurance/lili401k Retirement Plan with match/liliReferral Bonus (Cash From Crash)/lili5 Paid Holidays/li/ulpWe are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law./ppPosition Type: Regular Full-Time/ppLocation: Postal Code 03106/ppLocation: Address 1208 Hooksett Rd/ppRemote: No/ppPrioritization: Tier 2

Staffing Needs/p/div