Norm Reeves
divh2Honda Used Car Manager/h2pLocation: Vista, CA | Type: Full Time | Salary Range: $156k+/ppstrongPosition Overview:/strong The Automotive Used Car Manager is responsible for overseeing the operations of the used car department at Honda in Vista. This role involves managing a team of sales professionals, implementing effective sales strategies, maintaining inventory, ensuring customer satisfaction, and maximizing profitability in the used car department./ppstrongKey Responsibilities:/strong/pollipstrongSales Management:/strong/p ulliLead, mentor, and motivate the used car sales team to achieve sales targets and provide excellent customer service./liliDevelop and implement effective sales strategies to attract customers and promote used car sales./liliMonitor and analyze sales performance metrics, identifying areas for improvement and implementing corrective actions./li/ul/lilipstrongInventory Management:/strong/p ulliManage the procurement and inventory of used cars, ensuring a diverse selection that meets customer demands./liliMonitor market trends and demand to make informed decisions about pricing, vehicle acquisition, and inventory mix./liliCollaborate with the dealerships acquisition channels, such as trade-ins, auctions, and direct purchases./li/ul/lilipstrongQuality Assurance:/strong/p ulliEnsure that all used cars meet quality and safety standards before being presented for sale./liliOversee reconditioning and detailing processes to enhance the appearance and value of used cars./liliConduct thorough inspections of trade-ins and purchased vehicles, addressing any maintenance or repair needs./li/ul/lilipstrongCustomer Satisfaction:/strong/p ulliDevelop and maintain strong relationships with customers, addressing their needs and concerns promptly and professionally./liliEnsure that customers receive accurate and transparent information about used cars, pricing, and financing options./liliImplement processes to gather feedback and reviews, using them to improve customer satisfaction and dealership reputation./li/ul/lilipstrongFinancial Management:/strong/p ulliSet pricing strategies for used cars based on market conditions, acquisition costs, and desired profit margins./liliMonitor expenses related to the used car department, such as reconditioning, advertising, and personnel costs, to ensure profitability./liliPrepare regular financial reports for dealership management, summarizing sales performance and financial metrics./li/ul/lilipstrongTeam Development:/strong/p ulliRecruit, train, and onboard new members of the used car sales team./liliProvide ongoing training, coaching, and professional development opportunities to enhance the teams skills and knowledge./liliFoster a positive and collaborative work environment that promotes teamwork and individual growth./li/ul/li/olpstrongQualifications and Requirements:/strong/pulliSeveral years of experience in automotive sales, with a focus on used cars./liliStrong leadership and team management skills./liliIn-depth knowledge of the automotive industry, including market trends and pricing strategies./liliExcellent communication, negotiation, and customer service skills./liliProficiency in using sales and inventory management software./liliAbility to analyze data and make data-driven decisions./liliAttention to detail and a commitment to quality./liliValid drivers license./li/ul/div