Teller (Client Services Representative), McKinley Avenue Banking Center, Mishawa

divh2Teller (Client Services Representative), McKinley Avenue Banking Center, Mishawaka, IN/h2pProvides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures./ppEssential Requirements:/pulliProcesses financial transactions for clients accurately and efficiently./liliIdentifies client needs uncovered during business interactions and/or conversations, promotes products and services and refers clients to the appropriate bank colleague if needed./liliBuilds client loyalty; establishes client relationships, including addressing each client by name./liliConsistently delivers exceptional customer service to each and every client./liliFollows established Bank policies, procedures and guidelines./liliParticipates in retail sales programs to help meet personal and banking center goals./liliActively participates in team meetings and participates in community projects and appropriate educational programs related to the position./liliBalances cash drawer and assists banking center team in operational duties (i.e.., balancing the ATM, vault and end of day work)./liliRegular and predictable attendance is an essential requirement of the position./liliResponsible for the completion of all compliance training related to the position./liliMust understand all applicable laws and regulations that apply to the position and complies with the requirements./li/ulpNon-Essential Functions:/pulliPerforms all other duties as assigned./li/ulpExperience/Skills:/pulliOne (1) or more years of customer or retail service experience preferred./liliCash handling experience preferred./liliAbility to respond and assist clients with inquiries and/or problem resolution./liliCustomer service and sales oriented./liliCareful attention to detail and time management./liliGood listening and verbal and communication skills./liliGood PC skills - ability to work in Windows based system essential./liliAbility to cross-sell bank products and services./liliAbility to work evenings and weekends based on banking center needs./liliAbility to communicate in another language is a plus./liliGood organizational skills./liliAbility to work in a team atmosphere./liliAbility to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records./liliAbility to handle multiple tasks in a fast-paced environment./li/ulpEducation:/pulliHigh School Diploma/GED required./li/ulpTravel Requirements:/pulliAbility to travel to all locations as needed for meetings, projects, training, seminars, etc./li/ulpPhysical Demands:/pulliThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions./liliWhile performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds./li/ulpEquipment:/pulliMS Office PC, fax, phone and standard office equipment./li/ulpEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor./p/div