We invite you to apply for the
Customer Service Representative
role at
Minco Products, Inc .
Overview Minco is a global provider of thermal solutions, temperature sensing and control, and flex circuit solutions for medical, aerospace, defense, oil and gas, power generation, and other high‑reliability applications. Our experienced team couples advanced product technologies, expert design and engineering services, and a deep understanding of our customers’ applications to provide comprehensive solutions that meet exacting requirements for quality, reliability, and performance.
Role We have an outstanding opportunity for you to join our Operations team as a full‑time Customer Service Representative. The representative works with clients based on geographical area, ensuring profitable business growth across our diverse product and solution offerings in all current and future markets.
Responsibilities
Provide competent Minco product and service solutions to a wide variety of clients; meet or exceed all company profit and growth expectations.
Maintain pricing and profit integrity on all client programs and projects.
Demonstrate sound business acumen and implement solutions with a profit‑mindful approach.
Ensure complete compliance of all client purchases and/or purchase orders with company policies, procedures, and programs.
Timely, professionally, and profitably solve any client inquiries and challenges.
Implement, monitor, and communicate all client projects, programs, and orders to successful and timely completion.
Proactively address opportunities and challenges by implementing actionable solutions, ensuring company profit, revenue, and growth objectives are met or exceeded.
Perform other duties as identified.
Skills
Outstanding communication skills, both written and verbal, with external constituents and internal stakeholders.
Demonstrable multitasking ability, executing many and varied opportunities, programs, and projects continually.
Sound business acumen for diverse business opportunities and challenges.
Effective relationship building with prospects, customers, third parties, employees, and management.
Initiative, accurate assessment, and prompt solution implementation.
Experience in timely responding to and resolving opportunities, questions, concerns, and challenges.
Exceptional project management, organizational, communication, and presentation skills.
Thrives in a fast‑paced, dynamic, active, and high‑volume environment.
Proficiency with all Microsoft applications and a willingness to learn more.
Qualifications
A minimum of three (3) years in a similar role at a business‑to‑business manufacturing company with diverse product and service solutions.
High School Diploma, GED, associate or bachelor’s degree in business, Business Management, Marketing, or Liberal Arts.
This position requires the use of hardware and software subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the ITAR definition.
Work Environment
General office environment.
Domestic and/or international travel may be twenty percent or more, as needed.
How to Apply Please complete the application online through Employee Self‑Service or at
www.minco.com/careers . If you need assistance applying, contact Human Resources.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. Minco Products, Inc is an E‑Verify employer. Applicants for this position must be legally authorized to work in the United States without company sponsorship.
Additional Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other Industries: Appliances, Electrical, and Electronics Manufacturing
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Customer Service Representative
role at
Minco Products, Inc .
Overview Minco is a global provider of thermal solutions, temperature sensing and control, and flex circuit solutions for medical, aerospace, defense, oil and gas, power generation, and other high‑reliability applications. Our experienced team couples advanced product technologies, expert design and engineering services, and a deep understanding of our customers’ applications to provide comprehensive solutions that meet exacting requirements for quality, reliability, and performance.
Role We have an outstanding opportunity for you to join our Operations team as a full‑time Customer Service Representative. The representative works with clients based on geographical area, ensuring profitable business growth across our diverse product and solution offerings in all current and future markets.
Responsibilities
Provide competent Minco product and service solutions to a wide variety of clients; meet or exceed all company profit and growth expectations.
Maintain pricing and profit integrity on all client programs and projects.
Demonstrate sound business acumen and implement solutions with a profit‑mindful approach.
Ensure complete compliance of all client purchases and/or purchase orders with company policies, procedures, and programs.
Timely, professionally, and profitably solve any client inquiries and challenges.
Implement, monitor, and communicate all client projects, programs, and orders to successful and timely completion.
Proactively address opportunities and challenges by implementing actionable solutions, ensuring company profit, revenue, and growth objectives are met or exceeded.
Perform other duties as identified.
Skills
Outstanding communication skills, both written and verbal, with external constituents and internal stakeholders.
Demonstrable multitasking ability, executing many and varied opportunities, programs, and projects continually.
Sound business acumen for diverse business opportunities and challenges.
Effective relationship building with prospects, customers, third parties, employees, and management.
Initiative, accurate assessment, and prompt solution implementation.
Experience in timely responding to and resolving opportunities, questions, concerns, and challenges.
Exceptional project management, organizational, communication, and presentation skills.
Thrives in a fast‑paced, dynamic, active, and high‑volume environment.
Proficiency with all Microsoft applications and a willingness to learn more.
Qualifications
A minimum of three (3) years in a similar role at a business‑to‑business manufacturing company with diverse product and service solutions.
High School Diploma, GED, associate or bachelor’s degree in business, Business Management, Marketing, or Liberal Arts.
This position requires the use of hardware and software subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the ITAR definition.
Work Environment
General office environment.
Domestic and/or international travel may be twenty percent or more, as needed.
How to Apply Please complete the application online through Employee Self‑Service or at
www.minco.com/careers . If you need assistance applying, contact Human Resources.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. Minco Products, Inc is an E‑Verify employer. Applicants for this position must be legally authorized to work in the United States without company sponsorship.
Additional Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other Industries: Appliances, Electrical, and Electronics Manufacturing
#J-18808-Ljbffr