Ryan Lawn & Tree
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Customer Experience Representative
role at
Ryan Lawn & Tree .
Description
Want to work for the best? Ryan Lawn & Tree was just named one of the top three lawn and landscape companies in the U.S.! Ryan Lawn & Tree is passionate about the voice of the clean red trucks and helping customers in our communities. We go all out to provide world class service for all of our customers. We are seeking a compassionate, high energy, caring customer service representative to bring excellent customer service to our team!
Job Type
Full-time
Responsibilities Of The Job
Provide accurate, friendly, and responsive service to customers
Establish a positive rapport with existing and potential customers via inbound and outbound calls
Maintain a working knowledge of products, services and policies within the business to serve as an internal information source
Accurately document interactions and information into the customer database
Effectively communicate with multiple departments and branches to ensure each customer's needs are met in a timely and accurate manner
Ability to multitask
Accurately typing and entering data received will engaging with customers
Adaptability: Effectively manages and supports changes to processes and procedures
Requirements
Bachelor’s degree or equivalent preferred; high school education or equivalent required
1-3 years of customer service experience in a call center environment
Friendly and resolution focused interpersonal skills
Articulate verbal and written communication skills
Proven organizational and time management skills
Ability to keep up in a fast-paced environment
Strong attention to detail and ability to solve complex problems
Excellent collaboration and teamwork skills
Technical aptitude
Experience navigating various business systems to support customer inquiries
Salesforce experience is a plus
Openness to additional responsibilities
Benefits
Full-time, year-round employment with bonuses available
Ability for a hybrid schedule once training requirements have been met!
Excellent benefits package:
Health Insurance
401k with company match
Dental/Vision and more
100% Employee Stock Ownership Plan
11 Paid Holidays
17 Days Paid Time Off
Starting pay $18.00+ per hour based on experience!
Seniority level Entry level
Employment type Full-time
Job function Other
Referrals increase your chances of interviewing at Ryan Lawn & Tree by 2x.
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Customer Experience Representative
role at
Ryan Lawn & Tree .
Description
Want to work for the best? Ryan Lawn & Tree was just named one of the top three lawn and landscape companies in the U.S.! Ryan Lawn & Tree is passionate about the voice of the clean red trucks and helping customers in our communities. We go all out to provide world class service for all of our customers. We are seeking a compassionate, high energy, caring customer service representative to bring excellent customer service to our team!
Job Type
Full-time
Responsibilities Of The Job
Provide accurate, friendly, and responsive service to customers
Establish a positive rapport with existing and potential customers via inbound and outbound calls
Maintain a working knowledge of products, services and policies within the business to serve as an internal information source
Accurately document interactions and information into the customer database
Effectively communicate with multiple departments and branches to ensure each customer's needs are met in a timely and accurate manner
Ability to multitask
Accurately typing and entering data received will engaging with customers
Adaptability: Effectively manages and supports changes to processes and procedures
Requirements
Bachelor’s degree or equivalent preferred; high school education or equivalent required
1-3 years of customer service experience in a call center environment
Friendly and resolution focused interpersonal skills
Articulate verbal and written communication skills
Proven organizational and time management skills
Ability to keep up in a fast-paced environment
Strong attention to detail and ability to solve complex problems
Excellent collaboration and teamwork skills
Technical aptitude
Experience navigating various business systems to support customer inquiries
Salesforce experience is a plus
Openness to additional responsibilities
Benefits
Full-time, year-round employment with bonuses available
Ability for a hybrid schedule once training requirements have been met!
Excellent benefits package:
Health Insurance
401k with company match
Dental/Vision and more
100% Employee Stock Ownership Plan
11 Paid Holidays
17 Days Paid Time Off
Starting pay $18.00+ per hour based on experience!
Seniority level Entry level
Employment type Full-time
Job function Other
Referrals increase your chances of interviewing at Ryan Lawn & Tree by 2x.
#J-18808-Ljbffr