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Cynet systems Inc

Salesforce And Agentforce Tech Analyst

Cynet systems Inc, New York, New York, us, 10261

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Job Description

Pay Range: $65hr - $70hr Responsibilities

Elicit and document requirements process flows and user stories for RM Central. Partner with Salesforce developers and QA to drive solution delivery and testing readiness. Monitor production triage incidents and coordinate root cause analysis and fixes. Maintain knowledge artifacts SOPs and configuration documentation. Support release planning change management and stakeholder communications. Required Skills Experience

5 years in technology business analysis roles. Working knowledge of Salesforce and RM Central workflows. Strong analytical mindset with excellent communication and coordination. Insurance financial services experience preferred; familiarity with compliance.

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