Bradford Health Services
Assistant Director of Clinical Operations
Bradford Health Services, Knoxville, Tennessee, United States, 37955
Assistant Director of Clinical Operations
Position Title:
Assistant Clinical Director
Department:
Clinical
Reports To:
Director of Clinical Operations, Facility CEO
Supervises:
Therapists, Counselors and Behavioral Health Technicians (BHTs)
FLSA Status:
Exempt
Position Summary The Assistant Clinical Director oversees aspects of clinical programming assigned by the Director of Clinical Operations (DCO), ensuring the delivery of high‑quality behavioral health services. The role assists the DCO with supervising clinical staff, managing patient care, and ensuring compliance with regulatory standards. The Assistant Clinical Director works with interdisciplinary teams to develop and implement treatment programs that align with best practices in addiction recovery.
Essential Duties and Responsibilities
Provide leadership and supervision to therapists, counselors, and BHTs, ensuring clinical excellence and adherence to treatment protocols.
Collaborate with the Director to develop and implement clinical programming, ensuring alignment with state and federal regulations, industry standards, and organizational goals.
Ensure treatment schedules, staff schedules, and group therapy offerings are maintained and delivered effectively.
Attend and assist with staff meetings, case reviews, and clinical supervision to support professional development and ensure high standards of patient care.
Provide direct clinical supervision to therapists and counselors working toward licensure when requested by the DCO.
Participate in ongoing training and professional development opportunities, enhancing knowledge in addiction treatment and evidence‑based practices.
Monitor staff performance and provide feedback and coaching as needed, discussing positive and undesirable behaviors and actions taken with the DCO.
Ensure compliance with HIPAA, state and federal regulations, and accreditation requirements such as The Joint Commission (TJC).
Review patient records, documentation, and treatment plans to maintain quality and compliance.
Collaborate with the DCO to implement policies and procedures to improve clinical operations and enhance patient outcomes.
Assist the Director when requested to mediate patient and family concerns regarding treatment delivery, ensuring a patient‑centered approach.
Collaborate with medical, clinical, and case management staff to ensure comprehensive and coordinated care.
Stay current with emerging trends in addiction treatment and propose integrating applicable new research into clinical programming.
Qualifications and Requirements
Master’s degree in social or behavioral science required.
Full licensure (LPC-S, LPC-MHSP, NCC, ACS, LCSW, LMSW) required upon hire.
CPR certification required within 30 days of hire (provided on‑site).
Two years of experience working with clinical program operations preferred.
Advanced knowledge of active addiction and recovery processes.
Core Competencies
Strong clinical aptitude.
Excellent problem‑solving and decision‑making skills in managing patient care and creating solutions in conjunction with clinical staff.
Effective communication and conflict‑resolution skills to address patient and staff needs.
Strong documentation and organizational skills to ensure compliance with treatment and legal standards.
Ability to effectively collaborate with the Director of Clinical Operations on all aspects of position responsibilities.
Physical Requirements
Ability to stand, sit, and walk for extended periods while overseeing clinical operations.
Must be able to lift up to 20 pounds occasionally for supplies or patient care materials.
Ability to work in a fast‑paced clinical environment that may involve exposure to emotionally charged situations.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Employee Benefits
Medical Coverage
– Three BCBSAL medical plans with improved co‑pays and prescription benefits.
Expanded Coverage
– Options for domestic partners and a wider network of in‑network providers.
Mental Health Support
– Employee Assistance Program (EAP) with digital wellness tools.
Voluntary Coverages
– Pet, home and auto insurance, family legal services, etc.
Student Loan Repayment
– Available for nurses and therapists.
Retirement Benefits
– 401(k) plan through Voya.
Generous PTO
– Robust paid time off policy.
Voluntary Benefits for Part‑Time Employees
– Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.
Equal Opportunity Employer Statement Bradford Health Services is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected characteristic under applicable laws.
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Assistant Clinical Director
Department:
Clinical
Reports To:
Director of Clinical Operations, Facility CEO
Supervises:
Therapists, Counselors and Behavioral Health Technicians (BHTs)
FLSA Status:
Exempt
Position Summary The Assistant Clinical Director oversees aspects of clinical programming assigned by the Director of Clinical Operations (DCO), ensuring the delivery of high‑quality behavioral health services. The role assists the DCO with supervising clinical staff, managing patient care, and ensuring compliance with regulatory standards. The Assistant Clinical Director works with interdisciplinary teams to develop and implement treatment programs that align with best practices in addiction recovery.
Essential Duties and Responsibilities
Provide leadership and supervision to therapists, counselors, and BHTs, ensuring clinical excellence and adherence to treatment protocols.
Collaborate with the Director to develop and implement clinical programming, ensuring alignment with state and federal regulations, industry standards, and organizational goals.
Ensure treatment schedules, staff schedules, and group therapy offerings are maintained and delivered effectively.
Attend and assist with staff meetings, case reviews, and clinical supervision to support professional development and ensure high standards of patient care.
Provide direct clinical supervision to therapists and counselors working toward licensure when requested by the DCO.
Participate in ongoing training and professional development opportunities, enhancing knowledge in addiction treatment and evidence‑based practices.
Monitor staff performance and provide feedback and coaching as needed, discussing positive and undesirable behaviors and actions taken with the DCO.
Ensure compliance with HIPAA, state and federal regulations, and accreditation requirements such as The Joint Commission (TJC).
Review patient records, documentation, and treatment plans to maintain quality and compliance.
Collaborate with the DCO to implement policies and procedures to improve clinical operations and enhance patient outcomes.
Assist the Director when requested to mediate patient and family concerns regarding treatment delivery, ensuring a patient‑centered approach.
Collaborate with medical, clinical, and case management staff to ensure comprehensive and coordinated care.
Stay current with emerging trends in addiction treatment and propose integrating applicable new research into clinical programming.
Qualifications and Requirements
Master’s degree in social or behavioral science required.
Full licensure (LPC-S, LPC-MHSP, NCC, ACS, LCSW, LMSW) required upon hire.
CPR certification required within 30 days of hire (provided on‑site).
Two years of experience working with clinical program operations preferred.
Advanced knowledge of active addiction and recovery processes.
Core Competencies
Strong clinical aptitude.
Excellent problem‑solving and decision‑making skills in managing patient care and creating solutions in conjunction with clinical staff.
Effective communication and conflict‑resolution skills to address patient and staff needs.
Strong documentation and organizational skills to ensure compliance with treatment and legal standards.
Ability to effectively collaborate with the Director of Clinical Operations on all aspects of position responsibilities.
Physical Requirements
Ability to stand, sit, and walk for extended periods while overseeing clinical operations.
Must be able to lift up to 20 pounds occasionally for supplies or patient care materials.
Ability to work in a fast‑paced clinical environment that may involve exposure to emotionally charged situations.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Employee Benefits
Medical Coverage
– Three BCBSAL medical plans with improved co‑pays and prescription benefits.
Expanded Coverage
– Options for domestic partners and a wider network of in‑network providers.
Mental Health Support
– Employee Assistance Program (EAP) with digital wellness tools.
Voluntary Coverages
– Pet, home and auto insurance, family legal services, etc.
Student Loan Repayment
– Available for nurses and therapists.
Retirement Benefits
– 401(k) plan through Voya.
Generous PTO
– Robust paid time off policy.
Voluntary Benefits for Part‑Time Employees
– Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.
Equal Opportunity Employer Statement Bradford Health Services is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected characteristic under applicable laws.
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