OneHope, Inc.
Job Title:
Forum Director of Operations Reports To:
OneHope Vice President of Finance Employment Type:
Full Time (Exempt) Job Summary
The
Forum Director of Operations
is responsible for the day to day operations of the
Marie Green Forum and several other properties
to maximize the financial stability of these operations. This would include directing management including the facilities, tenant relations, front desk and housekeeping services, and all financial matters. This job includes the forecasting of financial plans in the year‑to‑year budget process as well as identifying periodic capital projects that exceed the annual operating budget. The director of operations will be responsible for ensuring the operation remains within the budget guidelines and for the periodic capital projects. Essential Duties and Responsibilities
Negotiation of contracts for services to the facility including HVAC, elevator, telecom (in conjunction with IT services), fire alarm and monitoring, utilities, etc. Prepare budget and manage the operation accordingly. Oversight of hospitality services directing the hospitality manager. Oversight of the front desk reception services directing the front desk manager. Oversight of the facility directing the facilities manager. Oversight of the sales opportunities directing the marketing manager. Navigating the long‑term use of the facility and resources to correspond to the planned direction of the
Marie Green Forum Board of Directors . Oversight of the safety and compliance program. Reporting of all incidents to
vice president of finance
and the
senior vice president of OneHope . Maintaining all tenant relationships. Physical Requirements
Must be able to communicate with staff verbally and in written form to assure desired results are communicated effectively. Must be able to stand, walk, sit, talk, and hear in order to work with others in critical circumstances in project management. Vision must be adequate to perform tasks requiring depth perception, focus, and color identity. Education Required
Computer literate with the ability to work with common workplace programs such as
Word, Excel, Outlook, PowerPoint, Visio,
and
Adobe Reader. A high school diploma or GED is required. An associate’s degree from a 2‑year college/technical school is a plus. A valid
Florida
issued driver’s license in good standing and with such a record as to be acceptable by the ministry insurance carrier is essential. 5 years’ experience in the management of staff demonstrating the capability of navigating the art of human motivation. Other Skills and Abilities
Strong Christian whose values align with OneHope. Flexibility. Strong time management skills. Attention to detail. Excellent follow‑up skills. Internal customer service skills to support a dynamic changing environment. Proven success leading a team of people to achieve specified objectives using a collaborative management style. Solution oriented with the ability to navigate situations and staff toward achieving desired results. Work Environment
Depending on current assignment the temperature range may vary from 35–95 degrees. Equipment and building maintenance requires climbing ladders and using safety harness equipment to prevent falls. Mechanical rooms have inherent dangers requiring basic knowledge of electrical components and moving parts. Work week/ hours of work
The
Director of Operations
position requires a commitment to the operation of the facility as a 24‑hour operation 7 days a week. The
Director of Operations
must assure or cause other decision makers to be aware that necessary resources are readily available for managers to fulfill their assigned duties. It is expected the
Director of Operations
will work at least 40 hours per week. Availability 24/7 is required in the event of an emergency or building issue.
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Forum Director of Operations Reports To:
OneHope Vice President of Finance Employment Type:
Full Time (Exempt) Job Summary
The
Forum Director of Operations
is responsible for the day to day operations of the
Marie Green Forum and several other properties
to maximize the financial stability of these operations. This would include directing management including the facilities, tenant relations, front desk and housekeeping services, and all financial matters. This job includes the forecasting of financial plans in the year‑to‑year budget process as well as identifying periodic capital projects that exceed the annual operating budget. The director of operations will be responsible for ensuring the operation remains within the budget guidelines and for the periodic capital projects. Essential Duties and Responsibilities
Negotiation of contracts for services to the facility including HVAC, elevator, telecom (in conjunction with IT services), fire alarm and monitoring, utilities, etc. Prepare budget and manage the operation accordingly. Oversight of hospitality services directing the hospitality manager. Oversight of the front desk reception services directing the front desk manager. Oversight of the facility directing the facilities manager. Oversight of the sales opportunities directing the marketing manager. Navigating the long‑term use of the facility and resources to correspond to the planned direction of the
Marie Green Forum Board of Directors . Oversight of the safety and compliance program. Reporting of all incidents to
vice president of finance
and the
senior vice president of OneHope . Maintaining all tenant relationships. Physical Requirements
Must be able to communicate with staff verbally and in written form to assure desired results are communicated effectively. Must be able to stand, walk, sit, talk, and hear in order to work with others in critical circumstances in project management. Vision must be adequate to perform tasks requiring depth perception, focus, and color identity. Education Required
Computer literate with the ability to work with common workplace programs such as
Word, Excel, Outlook, PowerPoint, Visio,
and
Adobe Reader. A high school diploma or GED is required. An associate’s degree from a 2‑year college/technical school is a plus. A valid
Florida
issued driver’s license in good standing and with such a record as to be acceptable by the ministry insurance carrier is essential. 5 years’ experience in the management of staff demonstrating the capability of navigating the art of human motivation. Other Skills and Abilities
Strong Christian whose values align with OneHope. Flexibility. Strong time management skills. Attention to detail. Excellent follow‑up skills. Internal customer service skills to support a dynamic changing environment. Proven success leading a team of people to achieve specified objectives using a collaborative management style. Solution oriented with the ability to navigate situations and staff toward achieving desired results. Work Environment
Depending on current assignment the temperature range may vary from 35–95 degrees. Equipment and building maintenance requires climbing ladders and using safety harness equipment to prevent falls. Mechanical rooms have inherent dangers requiring basic knowledge of electrical components and moving parts. Work week/ hours of work
The
Director of Operations
position requires a commitment to the operation of the facility as a 24‑hour operation 7 days a week. The
Director of Operations
must assure or cause other decision makers to be aware that necessary resources are readily available for managers to fulfill their assigned duties. It is expected the
Director of Operations
will work at least 40 hours per week. Availability 24/7 is required in the event of an emergency or building issue.
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