ARCO Home Services
Customer Service Representative
ARCO Home Services, Warrensville Heights, Ohio, United States
Overview
At
Apex Service Partners , we have been providing top-quality home services for decades. We are committed to customer satisfaction, teamwork, and personal growth. Our CSRs play a vital role in ensuring a seamless customer experience, from the first phone call to job completion.
Available Shifts:
Sunday-Thursday 8:00am-4:30pm
Monday-Friday 9:00am-5:30pm
Monday-Friday 11:30am-8pm
Location:
In-person
at our Warrensville Heights, Cleveland, OH office
Pay: $17-20
per hour, based on experience
What You Will Do
Answer incoming calls with professionalism, warmth, and efficiency
Schedule service appointments and maintenance appointments
Provide exceptional customer support by addressing inquiries and resolving issues
Maintain accurate records of customer interactions in our system
Communicate effectively with team members and departments to ensure smooth operations
Follow up with customers to ensure satisfaction and build lasting relationships
What We Are Looking For
Strong communication and problem-solving skills
Ability to multi-task and work in a fast-paced environment
A positive, customer-first attitude and a team-oriented mindset
Basic computer skills and proficiency in scheduling software (training provided)
Previous customer service experience is preferred but not required – we will train the right candidate!
What We Offer
Comprehensive benefits package, including medical, dental, and vision insurance
401(k) with company match to invest in your future
Paid time off (PTO) and holidays for work-life balance
Flexible shift options
Ongoing training and career growth opportunities within the company
A fun, energetic, and supportive team environment
Ready to Take the Next Step?
If you’re looking for a career with growth potential, stability, and a great team, apply today and become part of the family!
#J-18808-Ljbffr
Apex Service Partners , we have been providing top-quality home services for decades. We are committed to customer satisfaction, teamwork, and personal growth. Our CSRs play a vital role in ensuring a seamless customer experience, from the first phone call to job completion.
Available Shifts:
Sunday-Thursday 8:00am-4:30pm
Monday-Friday 9:00am-5:30pm
Monday-Friday 11:30am-8pm
Location:
In-person
at our Warrensville Heights, Cleveland, OH office
Pay: $17-20
per hour, based on experience
What You Will Do
Answer incoming calls with professionalism, warmth, and efficiency
Schedule service appointments and maintenance appointments
Provide exceptional customer support by addressing inquiries and resolving issues
Maintain accurate records of customer interactions in our system
Communicate effectively with team members and departments to ensure smooth operations
Follow up with customers to ensure satisfaction and build lasting relationships
What We Are Looking For
Strong communication and problem-solving skills
Ability to multi-task and work in a fast-paced environment
A positive, customer-first attitude and a team-oriented mindset
Basic computer skills and proficiency in scheduling software (training provided)
Previous customer service experience is preferred but not required – we will train the right candidate!
What We Offer
Comprehensive benefits package, including medical, dental, and vision insurance
401(k) with company match to invest in your future
Paid time off (PTO) and holidays for work-life balance
Flexible shift options
Ongoing training and career growth opportunities within the company
A fun, energetic, and supportive team environment
Ready to Take the Next Step?
If you’re looking for a career with growth potential, stability, and a great team, apply today and become part of the family!
#J-18808-Ljbffr