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Niwota Solutions

Customer Service Representative

Niwota Solutions, Chino, California, United States, 91708

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3 days ago Be among the first 25 applicants

This range is provided by Niwota Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $20.00/hr - $25.00/hr

Direct message the job poster from Niwota Solutions

For over 20 years, we have been a leading supplier of flexible packaging materials, serving a wide range of industries. Our success is built on quality, value, and exceptional customer service, supported by an extensive and continuously expanding product line. From preformed bags and roll stock film to fully customized packaging solutions, we provide our clients with a complete packaging resource. Our experienced team is committed to delivering affordable, effective, and efficient solutions that help growing businesses succeed.

Responsibilities

Handle incoming phone calls and emails related to product inquiries, pricing, and availability

Process customer orders accurately and efficiently in the company’s computer system

Follow up on orders to ensure timely fulfillment and customer satisfaction

Perform outbound cold calls during downtime to support sales efforts and generate new business opportunities.

Provide professional, prompt, and friendly customer support in a B2B environment.

Qualifications

Minimum 1 year of experience in B2B customer service, sales support, or office administration, including order entry and follow-up.

Willingness and ability to make cold calls during slower periods.

Polished professional presentation with strong verbal and written communication skills.

Proficient in Microsoft Word, Excel, and Outlook.

Quick learner with strong attention to detail and organizational skills.

Team-oriented mindset with the ability to collaborate effectively in a team environment

Equal Opportunity Statement We are committed to diversity and inclusivity.

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service, Administrative, and Business Development

Industries

Packaging and Containers Manufacturing

Referrals increase your chances of interviewing at Niwota Solutions by 2x

Medical insurance

Vision insurance

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