Customer Service Representative
Copart, Gastonia, NC, United States
Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. With over 200 facilities worldwide, Copart connects vehicle sellers to more than 750,000 buyers in over 190 countries. The Customer Service Representative (CSR) provides exceptional service to internal and external customers. The primary function of this role is to obtain releases of vehicles located at body shops or other locations, including residences, and to support other office functions as needed.
The CSR is the face of the company, often the first interaction customers have with Copart, and may expand to include chat and email support. Responsibilities include answering and placing calls professionally, resolving issues, and using company resources to gather information and provide solutions.
Required Skills and Experience
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem‑solving
Computer proficiency – MS Suite
Typing speed 45 WPM
Professional appearance
Ability to multi‑task in a fast‑paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $18.00 – $20.29 per hour.
Benefits Summary
Medical/Dental/Vision
401(k) plus a company match
ESPP – Employee Stock Purchase Plan
EAP – Employee Assistance Program (no cost to you)
Vacation & Sick pay
Paid Company Holidays
Life and AD&D Insurance
Discounts
Company Culture At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E‑Verify program (for U.S. applicants and employees only). Please click below to learn more about the E‑Verify program.
E-verify Participation
Right to Work
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Copart by 2x.
#J-18808-Ljbffr
The CSR is the face of the company, often the first interaction customers have with Copart, and may expand to include chat and email support. Responsibilities include answering and placing calls professionally, resolving issues, and using company resources to gather information and provide solutions.
Required Skills and Experience
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem‑solving
Computer proficiency – MS Suite
Typing speed 45 WPM
Professional appearance
Ability to multi‑task in a fast‑paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $18.00 – $20.29 per hour.
Benefits Summary
Medical/Dental/Vision
401(k) plus a company match
ESPP – Employee Stock Purchase Plan
EAP – Employee Assistance Program (no cost to you)
Vacation & Sick pay
Paid Company Holidays
Life and AD&D Insurance
Discounts
Company Culture At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E‑Verify program (for U.S. applicants and employees only). Please click below to learn more about the E‑Verify program.
E-verify Participation
Right to Work
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Copart by 2x.
#J-18808-Ljbffr