TravelCenters of America
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TravelCenters of America is looking for a Customer Service Attendant to support our travel centers across the country. Our facilities provide fuel, food, truck maintenance, and essential services to millions of drivers and motorists. We seek dedicated team members who thrive in a fast‑moving environment and help keep our stores clean, welcoming, and safe.
Job Summary The Customer Service Attendant is a key member of the store team responsible for maintaining our buildings and facilities in a clean, sanitary condition in accordance with TA standards.They ensure a pleasant environment for our customers so that we are returning every traveler to the road better than they came.
In this role, you can expect to:
Work in a fun, trusting environment focused on great customer service.
Clean all areas of the facility as directed and provide guests with a clean, sanitary environment.
Know and follow all safety and security guidelines and procedures; alert to and report potentially unsafe situations caused by team members and guests.
Wear and use protective equipment properly and safely.
Know the quantities and types of cleaning supplies used for each cleaning assignment.
Perform other job‑related duties as assigned.
What we’d like to see:
A dedicated individual who works well with others and is excited to be part of our team.
Excellent customer service and communication skills.
Working knowledge of cleaning equipment and supplies.
Ability to work flexible hours including nights, weekends and some holidays.
With us, you’ll enjoy:
Medical, dental, vision and life insurance.
401(k) with a company match.
Vacation and paid holidays.
Tuition reimbursement.
On‑site meal discounts.
A wide variety of discounts on technology, travel, food and fuel.
Opportunity for growth and advancement.
Pay Range $14.00 - $15.00 per hour
Equal Employment Opportunity TravelCenters of America is a proud equal opportunity workplace and we invite applicants from all backgrounds and cultures to apply. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, email appada@ta-petro.com and include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.
Typical Physical Demands The team member is regularly required to talk and hear. The team member routinely stands, walks, kneels, stoops, bends over, crouches, crawls, climbs, and uses legs in repetitive activities. The team member occasionally lifts up to 50 lbs and/or moves heavy objects. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment The employee may be exposed to outdoor elements in all seasons. The employee may be exposed to fumes and particles, moving mechanical parts and vibration, and the noise level can be loud at times. The employee may be exposed to dirt, dust, grime, grease, oil, gas, high‑concentrated cleaning solutions, etc.
Disclaimer This job description may not list all duties for this position. The incumbent may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
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Job Summary The Customer Service Attendant is a key member of the store team responsible for maintaining our buildings and facilities in a clean, sanitary condition in accordance with TA standards.They ensure a pleasant environment for our customers so that we are returning every traveler to the road better than they came.
In this role, you can expect to:
Work in a fun, trusting environment focused on great customer service.
Clean all areas of the facility as directed and provide guests with a clean, sanitary environment.
Know and follow all safety and security guidelines and procedures; alert to and report potentially unsafe situations caused by team members and guests.
Wear and use protective equipment properly and safely.
Know the quantities and types of cleaning supplies used for each cleaning assignment.
Perform other job‑related duties as assigned.
What we’d like to see:
A dedicated individual who works well with others and is excited to be part of our team.
Excellent customer service and communication skills.
Working knowledge of cleaning equipment and supplies.
Ability to work flexible hours including nights, weekends and some holidays.
With us, you’ll enjoy:
Medical, dental, vision and life insurance.
401(k) with a company match.
Vacation and paid holidays.
Tuition reimbursement.
On‑site meal discounts.
A wide variety of discounts on technology, travel, food and fuel.
Opportunity for growth and advancement.
Pay Range $14.00 - $15.00 per hour
Equal Employment Opportunity TravelCenters of America is a proud equal opportunity workplace and we invite applicants from all backgrounds and cultures to apply. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, email appada@ta-petro.com and include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.
Typical Physical Demands The team member is regularly required to talk and hear. The team member routinely stands, walks, kneels, stoops, bends over, crouches, crawls, climbs, and uses legs in repetitive activities. The team member occasionally lifts up to 50 lbs and/or moves heavy objects. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment The employee may be exposed to outdoor elements in all seasons. The employee may be exposed to fumes and particles, moving mechanical parts and vibration, and the noise level can be loud at times. The employee may be exposed to dirt, dust, grime, grease, oil, gas, high‑concentrated cleaning solutions, etc.
Disclaimer This job description may not list all duties for this position. The incumbent may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
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