Kelly
Customer Support Representative
Finding a job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking Contract Customer Support Representatives to work with a premier client, John Deere, in Johnston, IA. Sound good? Take a closer look below. We're here to help you find something great that works for youso you won't miss a moment of what really matters in your life. This is not a remote position, this is onsite 5 days/week. Salary/Pay Rate/Compensation: $18.78/hour plus the possibility of bonuses Contract position till November Why you should apply to be a Customer Support Representative: Join a respected industry leader in agricultural technology, known for its commitment to innovation and customer satisfaction. Work in a collaborative environment that values your contributions and promotes professional growth. Enjoy a supportive culture that emphasizes work-life balance and employee well-being. Gain hands-on experience with cutting-edge technology and a diverse range of products that enhance agricultural operations. What's a typical day as a Customer Support Representative? You'll be: Providing front-line technical support to John Deere dealers and customers with product related inquiries. Documenting each interaction effectively within a case management system while supporting customers via telephone, email, and chat. Creating and maintaining online support tools and solutions to optimize customer satisfaction and retention. This job might be an outstanding fit if you: Have strong interpersonal communication, negotiation, and conflict resolution skills. Possess experience in customer service/support and a high comfort level with consumer software applications. Are available to work any 8-hour shift between 7am-6pm and 8 am
12 pm on Saturdays. Preferred Qualifications: Knowledge of agriculture customers and operations. Prior work experience in Agriculture or Technology dealer channels. A Bachelor's degree in Agriculture, Business, Engineering, IT, or a similar discipline is highly preferred; technical certification in IT database management is a plus for high school graduates. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Support Representative today!
Finding a job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking Contract Customer Support Representatives to work with a premier client, John Deere, in Johnston, IA. Sound good? Take a closer look below. We're here to help you find something great that works for youso you won't miss a moment of what really matters in your life. This is not a remote position, this is onsite 5 days/week. Salary/Pay Rate/Compensation: $18.78/hour plus the possibility of bonuses Contract position till November Why you should apply to be a Customer Support Representative: Join a respected industry leader in agricultural technology, known for its commitment to innovation and customer satisfaction. Work in a collaborative environment that values your contributions and promotes professional growth. Enjoy a supportive culture that emphasizes work-life balance and employee well-being. Gain hands-on experience with cutting-edge technology and a diverse range of products that enhance agricultural operations. What's a typical day as a Customer Support Representative? You'll be: Providing front-line technical support to John Deere dealers and customers with product related inquiries. Documenting each interaction effectively within a case management system while supporting customers via telephone, email, and chat. Creating and maintaining online support tools and solutions to optimize customer satisfaction and retention. This job might be an outstanding fit if you: Have strong interpersonal communication, negotiation, and conflict resolution skills. Possess experience in customer service/support and a high comfort level with consumer software applications. Are available to work any 8-hour shift between 7am-6pm and 8 am
12 pm on Saturdays. Preferred Qualifications: Knowledge of agriculture customers and operations. Prior work experience in Agriculture or Technology dealer channels. A Bachelor's degree in Agriculture, Business, Engineering, IT, or a similar discipline is highly preferred; technical certification in IT database management is a plus for high school graduates. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Support Representative today!