Customer Service Representative

First Federal Savings Bank is hiring a full-time Customer Service Representative for our Rock Falls branch. Our CSRs are responsible for building customer relationships and developing business with existing and prospective customers. This position processes customer account transactions, provides high quality customer service, and proactively promotes all First Federal Savings Bank products and services.

Why You Should Join The First Federal Team

Comprehensive benefit package

Tailored training to meet your individual needs

Casual Jean Fridays & Saturdays with First Federal shirt provided

Engaging Employee Wellness program

Paid time off, including days off for your birthday and work anniversary

Knowledge, Skills and Abilities We Are Looking For

Great customer service skills

Positive, friendly attitude

Excellent attention to detail

Willingness to learn

Team player

Preferred Experience

Previous retail sales and/or customer service experience

Previous teller or banking experience

Compensation and Benefits The pay range is

$15.00 - $17.00 per hour . We value candidates with relevant education and experience but are also open to training the right individual. The pay range is designed to accommodate varying levels of education and experience.

Comprehensive benefit package includes medical, dental, vision and life insurance, AD&D, long-term disability, 401k plan with employer matching, paid time off including vacation, sick, holidays, birthday and work anniversary.

EEO Statement First Federal Savings Bank is an Equal Opportunity Employer. Application or submission of a resume does not guarantee employment.

Job Details

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industry: Banking

Location: Rock Falls, IL

Salary: $15 - $17 per hour

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