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Director of AI-Driven Customer Success

Firsthand, New York, NY, United States


A leading AI-driven company based in New York is seeking a Director of Customer Success to establish and lead its customer success function. The role involves managing crucial relationships with agencies and brands, ensuring delivery excellence, and shaping how the company provides customer value. Candidates should have over 10 years in B2B customer success or account management, with a strong background in digital marketing. This position offers a chance to influence product direction and strategy in a fast-growing environment. #J-18808-Ljbffr