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Shane Andrus

Customer Relations Representative - State Farm Agent Team Member

Shane Andrus, Frankfort, Kentucky, United States

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Customer Relations Representative - State Farm Agent Team Member

Full Time in Paducah, KY Licensing paid by agency 401(k) matching Bonus based on performance Opportunity for advancement Paid time off ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Shane Andrus - State Farm Agent, you will generate exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career by resolving customer inquiries, coordinating with other team members, and anticipating the needs of community members. We look forward to connecting with you if you are customer-focused and empathetic. We anticipate growth opportunities for driven, sales-minded candidates. RESPONSIBILITIES

Manage customer inquiries and resolve issues. Maintain and update customer records. Assist with customer retention strategies. Coordinate with other departments to ensure satisfaction. QUALIFICATIONS

Strong communication and problem-solving skills. Customer service experience preferred. Ability to handle high-stress situations calmly. Compensation: $18.00 - $20.00 per hour State Farm agents are independent contractors. Employees are not State Farm employees. Agents make employment decisions regarding their staff.

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Make a difference daily in your community. Grow your career with confidence. Enjoy benefits and rewards that are second to none.

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