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Twitty Insurance

Customer Relations Representative - State Farm Agent Team Member

Twitty Insurance, Schaumburg, Illinois, us, 60159

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Customer Relations Representative - State Farm Agent Team Member Opportunity for advancement

ROLE DESCRIPTION As a

Customer Service Manager

with

Brett Twitty , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Establish customer relationships and follow up with customers as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

Dedicated to customer service

Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Excellent communication skills to assist customers and coordinate with other agency team members

Proactive in problem-solving

Must obtain state licensing.

BENEFITS

Growth potential/Opportunity for advancement within my office

Paid time off (vacation and personal/sick days)

Valuable career-building experience

ABOUT BRETT TWITTY

Our team has over 70 years of industry experience

Home, Business & Evening Appointments Available

State Farm Employee since 2002

Second Generation State Farm Agent

We welcome state to state transfers

University of Iowa

Compensation $38,000.00 - $55,000.00 per year

Customer Relations Representative - State Farm Agent Team Member Part Time in Schaumburg, IL

Benefits

Competitive salary

Opportunity for advancement

Training & development

ROLE DESCRIPTION As a

Customer Service Manager

with

Brett Twitty , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Establish customer relationships and follow up with customers as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

Dedicated to customer service

Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Excellent communication skills to assist customers and coordinate with other agency team members

Proactive in problem-solving

Must obtain state licensing.

BENEFITS

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement within my office

Paid time off (vacation and personal/sick days)

Health benefits

Valuable career-building experience

ABOUT BRETT TWITTY

Our team has over 70 years of industry experience

Home, Business & Evening Appointments Available

State Farm Employee since 2002

Second Generation State Farm Agent

We welcome state to state transfers

University of Iowa

Compensation $38,000.00 - $55,000.00 per year Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

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