HUB International
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Commercial Lines Account Manager
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HUB International 1 day ago Be among the first 25 applicants Join to apply for the
Commercial Lines Account Manager
role at
HUB International Direct message the job poster from HUB International About HUB
HUB International is a top 5 global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 19,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.
This position is in our downtown San Antonio office and offers a hybrid schedule (3 days office; 2 days remote) after an initial onboarding period.
Job Summary
The Commercial Lines Account Manager works collaboratively with the Producers and Account Executives managing a book of business. Coordinates and provides day-to-day service for property/casualty clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships, and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues.
Duties And Responsibilities
Manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations Provides a high level of support to Producers in obtaining, maintaining, and expanding business May also be responsible for account rounding and in accordance with standard practices, policies, and procedures Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB Broker Standards Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients Makes appropriate recommendations to clients in response to those changes Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve. May also negotiate with underwriters and carriers Troubleshoots billing issues Responsible for overall retention of accounts in assigned book of business Organizes client meetings when necessary Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and broker management system when necessary. Ensures the accuracy of data in those systems Prepares reports for management as required Oversees functions performed by Account Administrators as required Supports, mentors, and trains Account Administrators, as necessary Attends industry related continuing education training and courses Performs other duties and projects as assigned
Qualifications
Bachelor’s degree preferred (4-year degree) 2-5 years of related experience working as an Account Manager or Account Representative in the property/casualty area (equivalent combination of education and experience is acceptable). Experience in customer service/client facing role required P&C License required Proficiency using Microsoft Suite
Your Future With HUB
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.
Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most. Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities. Our Core Values: Entrepreneurship: We encourage innovation and educated risk-taking. Integrity: We do the right thing every time. Teamwork: We work together to maximize results. Accountability: We measure and take responsibility for outcomes. Service: We serve customers, communities and colleagues
If you value what we value, and like the perks along the way – Apply
TODAY !
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Finance and Sales Industries Insurance Referrals increase your chances of interviewing at HUB International by 2x Sign in to set job alerts for “Commercial Lines Account Manager” roles.
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Commercial Lines Account Manager
role at
HUB International 1 day ago Be among the first 25 applicants Join to apply for the
Commercial Lines Account Manager
role at
HUB International Direct message the job poster from HUB International About HUB
HUB International is a top 5 global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 19,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.
This position is in our downtown San Antonio office and offers a hybrid schedule (3 days office; 2 days remote) after an initial onboarding period.
Job Summary
The Commercial Lines Account Manager works collaboratively with the Producers and Account Executives managing a book of business. Coordinates and provides day-to-day service for property/casualty clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships, and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues.
Duties And Responsibilities
Manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations Provides a high level of support to Producers in obtaining, maintaining, and expanding business May also be responsible for account rounding and in accordance with standard practices, policies, and procedures Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB Broker Standards Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients Makes appropriate recommendations to clients in response to those changes Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve. May also negotiate with underwriters and carriers Troubleshoots billing issues Responsible for overall retention of accounts in assigned book of business Organizes client meetings when necessary Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and broker management system when necessary. Ensures the accuracy of data in those systems Prepares reports for management as required Oversees functions performed by Account Administrators as required Supports, mentors, and trains Account Administrators, as necessary Attends industry related continuing education training and courses Performs other duties and projects as assigned
Qualifications
Bachelor’s degree preferred (4-year degree) 2-5 years of related experience working as an Account Manager or Account Representative in the property/casualty area (equivalent combination of education and experience is acceptable). Experience in customer service/client facing role required P&C License required Proficiency using Microsoft Suite
Your Future With HUB
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.
Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most. Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities. Our Core Values: Entrepreneurship: We encourage innovation and educated risk-taking. Integrity: We do the right thing every time. Teamwork: We work together to maximize results. Accountability: We measure and take responsibility for outcomes. Service: We serve customers, communities and colleagues
If you value what we value, and like the perks along the way – Apply
TODAY !
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Finance and Sales Industries Insurance Referrals increase your chances of interviewing at HUB International by 2x Sign in to set job alerts for “Commercial Lines Account Manager” roles.
Commercial Lines Insurance Account Manager (We are GROWING Our Team!!!)
San Antonio, TX $67,500.00-$97,500.00 1 month ago San Antonio, TX $52,500.00-$71,250.00 1 month ago Licensed Customer Service Representative
Personal Lines Service Retention Rep – San Antonio
Director of Member Relations/ Sales Associate
San Antonio, TX $63,590.00-$121,530.00 11 hours ago Appointment Customer Representative | Work From Home
San Antonio, TX $13.73-$16.15 15 hours ago Bilingual Customer Service Coordinator - Remote
Customer Service Representative(Portuguese Must Speaking)
Associate Customer Service Representative Spanish / Bilingual Everyday Banking
Customer Service Representative (San Antonio)
Customer Service Representative - Work from Home | $16.00/hr | Starts 7/10/25
San Antonio, Texas Metropolitan Area 17 hours ago Veterinary Customer Service Representative
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr