Escrow Innovations, Inc. & Real Estate Innovations
Escrow Assistant
Escrow Innovations, Inc. & Real Estate Innovations, Beaumont, California, United States, 92223
About the Role
Escrow Innovations, Inc. is growing its Beaumont branch and seeks a detail-oriented, client-focused Escrow Assistant to join the team. This role supports the Branch Escrow Manager/Escrow Officer, ensuring a smooth, professional, and stress-free client experience. It offers a growth path as responsibilities expand with skill development.
Responsibilities
Be the first friendly voice clients hear (phones answered before the 3rd ring)
Deliver exceptional, concierge-level service to clients and walk-ins
Prioritize daily tasks with the Escrow Officer to keep files moving
Prepare, manage, and track escrow instructions, amendments, and opening packages
Order and follow up on title reports, demands, and hazard insurance
Assist with signing, preparation, and distribution of loan packages and reconveyances
Handle recordings, file status reports, mail, banking, and closing of escrows
Step in and cover the Officer’s desk when they’re away to maintain workflow
Assist in developing new outside business by leveraging existing escrow relationships
Represent the company at real estate meetings and networking events as needed
Leverage new technology and AI tools to streamline processes and boost efficiency
Support the company’s social media presence and brand awareness
Qualifications
2+ years verifiable escrow assistant experience
(required)
A true customer service standout with a passion for helping clients
Exceptional organizational skills and strong attention to detail
Proactive and eager to learn, with the ability to thrive in a team environment
Tech-savvy with Microsoft Office and escrow/title software (Qualia a plus)
Strong understanding of mortgage loans, title insurance, and real estate contracts
Bilingual (English & Spanish)
strongly preferred
Mobile home/manufactured home escrow experience is a bonus
Current California Notary Public (or ability to obtain)
Must pass DFPI and DOJ background check
High school diploma required; college degree or equivalent work experience preferred
Compensation Compensation:
$47,000 - $52,000 yearly
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Responsibilities
Be the first friendly voice clients hear (phones answered before the 3rd ring)
Deliver exceptional, concierge-level service to clients and walk-ins
Prioritize daily tasks with the Escrow Officer to keep files moving
Prepare, manage, and track escrow instructions, amendments, and opening packages
Order and follow up on title reports, demands, and hazard insurance
Assist with signing, preparation, and distribution of loan packages and reconveyances
Handle recordings, file status reports, mail, banking, and closing of escrows
Step in and cover the Officer’s desk when they’re away to maintain workflow
Assist in developing new outside business by leveraging existing escrow relationships
Represent the company at real estate meetings and networking events as needed
Leverage new technology and AI tools to streamline processes and boost efficiency
Support the company’s social media presence and brand awareness
Qualifications
2+ years verifiable escrow assistant experience
(required)
A true customer service standout with a passion for helping clients
Exceptional organizational skills and strong attention to detail
Proactive and eager to learn, with the ability to thrive in a team environment
Tech-savvy with Microsoft Office and escrow/title software (Qualia a plus)
Strong understanding of mortgage loans, title insurance, and real estate contracts
Bilingual (English & Spanish)
strongly preferred
Mobile home/manufactured home escrow experience is a bonus
Current California Notary Public (or ability to obtain)
Must pass DFPI and DOJ background check
High school diploma required; college degree or equivalent work experience preferred
Compensation Compensation:
$47,000 - $52,000 yearly
#J-18808-Ljbffr