Nuvision Federal Credit Union
Eagle River Safeway - Relationship Specialist 1 - Full Time - Onsite (AK) at Nuv
Nuvision Federal Credit Union, Anchorage, Alaska, United States, 99507
Overview
Eagle River Safeway - Relationship Specialist 1 - Full Time - Onsite (AK) job at Nuvision Federal Credit Union. Eagle River, AK. Sign-on bonus available for eligible external applicants! Contact us today to learn more!
Responsibilities
Consults with members.
Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone. Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month.
Performs various job duties including but not limited to: escorting members to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/sub-shares, and originating loans.
As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA.
Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account setup, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier’s Checks.
Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members.
Ensures the branch is in balance including the TCR.
Identifies and reports any suspicious behavior or suspected fraud activity.
Completes all required training and compliance modules.
Supports and participates in continuous improvement activities and Credit Union events such as Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals.
Represents the Credit Union in a positive and professional manner.
Maintains member and other sensitive information with confidentiality.
Treats all team members and members with respect.
Other related duties as assigned.
Minimum Qualifications
1 year experience in a similar position and prior loan experience and reaching service and performance goals
Knowledge of all applicable Federal, State and NCUA regulations, including but not limited to BSA, Regulation CC, Regulation D and Regulation E
Comprehensive knowledge of all deposit account products and all services
Working knowledge of loan products and associated system(s) (Loans PQ – loans decisioning system)
Proven ability to garner business
Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature
Capable of working under pressure and with frequent interruptions
Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel.
Good verbal communication (in-person and over the phone), written communication, problem solving, member service, and organizational skills.
Attention to detail.
Preferred Qualifications
18 months experience including prior loan experience and currently reaching service and performance goals.
Notary
Education
Successful completion of all compliance related coursework
NMLS Registered
Notary preferred
Website: nuvisionfederal.com/career
Pay scale Pay scale by applicable geographic location:
Arizona: Min- $18.81, Mid- $23.52, Max- $28.22
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and applicable experience within the industry, job related training/education, etc.
Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship.
Benefits
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
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Responsibilities
Consults with members.
Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone. Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month.
Performs various job duties including but not limited to: escorting members to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/sub-shares, and originating loans.
As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA.
Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account setup, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier’s Checks.
Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members.
Ensures the branch is in balance including the TCR.
Identifies and reports any suspicious behavior or suspected fraud activity.
Completes all required training and compliance modules.
Supports and participates in continuous improvement activities and Credit Union events such as Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals.
Represents the Credit Union in a positive and professional manner.
Maintains member and other sensitive information with confidentiality.
Treats all team members and members with respect.
Other related duties as assigned.
Minimum Qualifications
1 year experience in a similar position and prior loan experience and reaching service and performance goals
Knowledge of all applicable Federal, State and NCUA regulations, including but not limited to BSA, Regulation CC, Regulation D and Regulation E
Comprehensive knowledge of all deposit account products and all services
Working knowledge of loan products and associated system(s) (Loans PQ – loans decisioning system)
Proven ability to garner business
Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature
Capable of working under pressure and with frequent interruptions
Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel.
Good verbal communication (in-person and over the phone), written communication, problem solving, member service, and organizational skills.
Attention to detail.
Preferred Qualifications
18 months experience including prior loan experience and currently reaching service and performance goals.
Notary
Education
Successful completion of all compliance related coursework
NMLS Registered
Notary preferred
Website: nuvisionfederal.com/career
Pay scale Pay scale by applicable geographic location:
Arizona: Min- $18.81, Mid- $23.52, Max- $28.22
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and applicable experience within the industry, job related training/education, etc.
Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship.
Benefits
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
#J-18808-Ljbffr