Kentucky Community and Technical College System
Financial Aid Advisor I
Kentucky Community and Technical College System, Prestonsburg, Kentucky, United States, 41653
Title:
Financial Aid Advisor I Salary Range:
31,680.00 Contract Term Length: 12 Months Standard Hours: 37.5 Work Location: On-Site FLSA Status:
Non-Exempt College:
Big Sandy Community & Technical College Campus Location:
BSCTC - Prestonsburg Campus Department:
Financial Aid Total Rewards Big Sandy Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including: Exceptional health care, vision, dental coverage for you and your family Tuition reimbursement/waiver for you, your spouse, and dependents 403(b) retirement plan: a 5% employee contribution receives a 10% employer match Vacation/Sick Time Work-Life Balance 9.5 Paid Holidays 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions Employee Assistance Program Job Summary
Big Sandy Community and Technical College is seeking a detail-oriented and student-focused Financial Aid Advisor I to join our Financial Aid Office. This position plays a critical role in helping students navigate the financial aid process, ensuring compliance with federal, state, and institutional regulations, and supporting student success through financial literacy and access. Job Duties
Provide front-line customer service to students, families, and staff regarding financial aid processes and deadlines. Assist with the intake and review of financial aid applications and documentation. Enter and update student data in financial aid systems with accuracy. Maintain organized student files in compliance with FERPA and other regulations. Respond to general inquiries via phone, email, and in person. Support outreach events and financial aid workshops. Perform basic verifications on submitted documentation. Refer complex or unusual cases to senior staff or supervisors. Participate in ongoing professional development and training to stay current with financial aid policies, software, and best practices. Assist with other duties such as the scholarship process and special projects as assigned by the director of Financial Aid. Minimum Qualifications
Bachelor’s degree or equivalent experience Strong interpersonal, communication, and organizational skills. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in Microsoft Office Suite and data entry systems Preferred Qualifications
Prefer a candidate with basic knowledge of financial aid terminology and processes. Additional Skills Required
Employee Rights - Employee Polygraph Protection Act Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
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Financial Aid Advisor I Salary Range:
31,680.00 Contract Term Length: 12 Months Standard Hours: 37.5 Work Location: On-Site FLSA Status:
Non-Exempt College:
Big Sandy Community & Technical College Campus Location:
BSCTC - Prestonsburg Campus Department:
Financial Aid Total Rewards Big Sandy Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including: Exceptional health care, vision, dental coverage for you and your family Tuition reimbursement/waiver for you, your spouse, and dependents 403(b) retirement plan: a 5% employee contribution receives a 10% employer match Vacation/Sick Time Work-Life Balance 9.5 Paid Holidays 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions Employee Assistance Program Job Summary
Big Sandy Community and Technical College is seeking a detail-oriented and student-focused Financial Aid Advisor I to join our Financial Aid Office. This position plays a critical role in helping students navigate the financial aid process, ensuring compliance with federal, state, and institutional regulations, and supporting student success through financial literacy and access. Job Duties
Provide front-line customer service to students, families, and staff regarding financial aid processes and deadlines. Assist with the intake and review of financial aid applications and documentation. Enter and update student data in financial aid systems with accuracy. Maintain organized student files in compliance with FERPA and other regulations. Respond to general inquiries via phone, email, and in person. Support outreach events and financial aid workshops. Perform basic verifications on submitted documentation. Refer complex or unusual cases to senior staff or supervisors. Participate in ongoing professional development and training to stay current with financial aid policies, software, and best practices. Assist with other duties such as the scholarship process and special projects as assigned by the director of Financial Aid. Minimum Qualifications
Bachelor’s degree or equivalent experience Strong interpersonal, communication, and organizational skills. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in Microsoft Office Suite and data entry systems Preferred Qualifications
Prefer a candidate with basic knowledge of financial aid terminology and processes. Additional Skills Required
Employee Rights - Employee Polygraph Protection Act Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
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