Kona Community Hospital
Patient Account Representative III (Temporary w/o Benefits) ; REC NO: KCH 24-108
Kona Community Hospital, Kealakekua, Hawaii, United States, 96750
DATE POSTED : 1/30/2024 (Updated: 7/1/2024)
JOB TITLE : Patient Account Representative III (Temporary w/o Benefits)
RECRUITMENT NO : KCH 24-108
JOB LOCATION : KONA COMMUNITY HOSPITAL – Patient Accounting
SALARY RANGE : Negotiable (SR15, BU03)
***Appointment may be made at any rate within the salary range advertised above at which appropriate qualified applicants can be recruited.
Starting salary will be based on the qualifications of the selected candidate.
JOB DUTIES
: The function of this position is to independently perform complex billing and collection duties such as: determining credit status, arranging for payment and credit, and collecting delinquent accounts. MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7. THE MINIMUM QUALIFICATION REQUIREMENTS ARE : Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week. EDUCATION: High school diploma or equivalent. EXPERIENCE
: General Experience : Two (2) years of typing, stenographic, clerical work, cashiering, data input, customer service skills or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, standard office equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment; and ability to deal effectively with others in eliciting information and providing service. Specialized Experience : Two (2) years of work experience performing medical billing and collections in a hospital or long term care facility; interviewing patients and/or responsible persons to secure financial information, arranging for method of payment and extension of credit, and determining financial status; reviewing accounts for delinquent payments and contacting payer to seek payment. CERTIFICATION
: None LICENSURE
: None KNOWLEDGE & ABILITIES REQUIRED: Knowledge of : Working knowledge of medical billing, collections and follow-up in a hospital or Long Term care facility. Working knowledge of Healthcare Financing Administration (HCFA) UB92, UB04, HCFA 1500 Claim forms, third party insurance (i.e., Medicare, HMSA, Medicaid); rules, regulations and requirements of medical billing, International Classification of Diseases – 9 th
Revision (ICD-9), Current Procedural Terminology (CPT), Healthcare Common Procedural Coding System (HCPCS), Diagnosis Related Group (DRG), and Resource Utilization Groups (RUGS). Knowledge of credit and collection methods; Fair Debt Collection Practices Act (FDCPA); principles and techniques of interviewing; and office practices and procedures. Ability to : Collect, organize and evaluate facts; be tactful and objective in interviewing and dealing with people; present information clearly and comprehensibly both orally and in writing; apply the laws, rules, regulations, policies and procedures pertaining to the work. DESIRED SKILLS
: Use good communication skills, both oral & written; be a ‘team player’ and get along well with others; be self-motivated; and be able to work under pressure and meet deadlines. WORKING CONDITIONS/PHYSICAL REQUIREMENTS :
Applicants must be physically able to perform, efficiently and effectively, the essential duties of the position which typically require the ability to read without strain printed material the size of typewritten characters, glasses permitted, and the ability to hear the conversational voice, with or without a hearing aid, or the ability to compensate satisfactorily. Disabilities in these or other areas will not automatically result in disqualification. Those applicants who demonstrate that they are capable of performing the essential functions of the position will not be disqualified under this section. Any condition, which would cause applicants to be a hazard to themselves or others, is cause for disqualification. All applicants must possess emotional and mental stability appropriate to the job duties and responsibilities and working conditions. Required Forms & Documentation:
Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy. All West Hawaii Health Care Facilities are Nicotine Free An Equal Opportunity Employer ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail
Recruiting/Employment
. Application Form (PDF) Drug Screen Authorization Form (PDF) Licensure information Request for Administrative Review (PDF) Applications are also available at: Kona Community Hospital Human Resources Office 79-1019 Haukapila Street Kealakekua, HI 96750 Phn: (808) 322-4458 Fax: (808) 322-5870 Kohala Hospital Human Resources Office P. O. Box 10 Kapaau, HI 96755 Phn: (808) 322-4458 Fax: (808) 322-5870 Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail:
konajobs@hhsc.org
TO DISCUSS SPECIAL NEEDS IN APPLYING. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. QUALITY OF EXPERIENCE:
Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note:
We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications. MERIT OR CIVIL SERVICE SYSTEM : Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months. CITIZENSHIP AND RESIDENCE REQUIREMENT:
Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation. VETERAN’S PREFERENCE:
If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service. PHYSICAL/MENTAL REQUIREMENTS:
Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. MEDICAL/PHYSICAL EXAMINATION REQUIREMENT:
Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen. The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. CRIMINAL/BACKGROUND, CREDENTIALING CHECKS:
Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks. HOW TO APPLY:
Applications are available at the
Kona Community Hospital,
Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or
Kohala Hospital,
P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail:
konajobs@hhsc.org
or visit our website at
www.hhsc.org . Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.
#J-18808-Ljbffr
: The function of this position is to independently perform complex billing and collection duties such as: determining credit status, arranging for payment and credit, and collecting delinquent accounts. MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7. THE MINIMUM QUALIFICATION REQUIREMENTS ARE : Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week. EDUCATION: High school diploma or equivalent. EXPERIENCE
: General Experience : Two (2) years of typing, stenographic, clerical work, cashiering, data input, customer service skills or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, standard office equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment; and ability to deal effectively with others in eliciting information and providing service. Specialized Experience : Two (2) years of work experience performing medical billing and collections in a hospital or long term care facility; interviewing patients and/or responsible persons to secure financial information, arranging for method of payment and extension of credit, and determining financial status; reviewing accounts for delinquent payments and contacting payer to seek payment. CERTIFICATION
: None LICENSURE
: None KNOWLEDGE & ABILITIES REQUIRED: Knowledge of : Working knowledge of medical billing, collections and follow-up in a hospital or Long Term care facility. Working knowledge of Healthcare Financing Administration (HCFA) UB92, UB04, HCFA 1500 Claim forms, third party insurance (i.e., Medicare, HMSA, Medicaid); rules, regulations and requirements of medical billing, International Classification of Diseases – 9 th
Revision (ICD-9), Current Procedural Terminology (CPT), Healthcare Common Procedural Coding System (HCPCS), Diagnosis Related Group (DRG), and Resource Utilization Groups (RUGS). Knowledge of credit and collection methods; Fair Debt Collection Practices Act (FDCPA); principles and techniques of interviewing; and office practices and procedures. Ability to : Collect, organize and evaluate facts; be tactful and objective in interviewing and dealing with people; present information clearly and comprehensibly both orally and in writing; apply the laws, rules, regulations, policies and procedures pertaining to the work. DESIRED SKILLS
: Use good communication skills, both oral & written; be a ‘team player’ and get along well with others; be self-motivated; and be able to work under pressure and meet deadlines. WORKING CONDITIONS/PHYSICAL REQUIREMENTS :
Applicants must be physically able to perform, efficiently and effectively, the essential duties of the position which typically require the ability to read without strain printed material the size of typewritten characters, glasses permitted, and the ability to hear the conversational voice, with or without a hearing aid, or the ability to compensate satisfactorily. Disabilities in these or other areas will not automatically result in disqualification. Those applicants who demonstrate that they are capable of performing the essential functions of the position will not be disqualified under this section. Any condition, which would cause applicants to be a hazard to themselves or others, is cause for disqualification. All applicants must possess emotional and mental stability appropriate to the job duties and responsibilities and working conditions. Required Forms & Documentation:
Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy. All West Hawaii Health Care Facilities are Nicotine Free An Equal Opportunity Employer ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail
Recruiting/Employment
. Application Form (PDF) Drug Screen Authorization Form (PDF) Licensure information Request for Administrative Review (PDF) Applications are also available at: Kona Community Hospital Human Resources Office 79-1019 Haukapila Street Kealakekua, HI 96750 Phn: (808) 322-4458 Fax: (808) 322-5870 Kohala Hospital Human Resources Office P. O. Box 10 Kapaau, HI 96755 Phn: (808) 322-4458 Fax: (808) 322-5870 Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail:
konajobs@hhsc.org
TO DISCUSS SPECIAL NEEDS IN APPLYING. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. QUALITY OF EXPERIENCE:
Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note:
We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications. MERIT OR CIVIL SERVICE SYSTEM : Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months. CITIZENSHIP AND RESIDENCE REQUIREMENT:
Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation. VETERAN’S PREFERENCE:
If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service. PHYSICAL/MENTAL REQUIREMENTS:
Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. MEDICAL/PHYSICAL EXAMINATION REQUIREMENT:
Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen. The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. CRIMINAL/BACKGROUND, CREDENTIALING CHECKS:
Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks. HOW TO APPLY:
Applications are available at the
Kona Community Hospital,
Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or
Kohala Hospital,
P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail:
konajobs@hhsc.org
or visit our website at
www.hhsc.org . Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.
#J-18808-Ljbffr