Mountcastle Insurance
Commercial Lines Account Manager
Mountcastle Insurance, Winston Salem, North Carolina, United States, 27104
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Commercial Lines Account Manager
role at
Mountcastle Insurance
Mountcastle Insurance provided pay range This range is provided by Mountcastle Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $55,000.00/yr - $80,000.00/yr
Hybrid | Winston-Salem, NC | Full-Time
What You’ll Do
Serve as the go‑to contact for your assigned commercial clients—handling policy updates, renewals, quoting, payments, and documentation.
Answer client questions, support claims, and resolve service issues with speed and accuracy.
Partner with producers to onboard new clients: assess needs, gather data, present quotes, and secure coverage.
Schedule and support account reviews to ensure clients have the right protection for their evolving needs.
Coordinate with insurance carriers to negotiate terms, process changes, and correct discrepancies.
Keep thorough records of client communications and activity in our agency management system.
What You Bring
Active North Carolina Property & Casualty License
3-5 years of experience in a commercial account management role
Strong customer service and communication skills—both written and verbal
A high level of organization, urgency, and attention to detail
Experience with AMS360 a plus
Perks & Benefits
Bonus opportunities
Hybrid work schedule
Paid time off, holidays, and vacation days
Health, Dental & Vision Insurance
401(k) with company match
Ongoing education & professional development
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Finance and Sales
Industries Staffing and Recruiting
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Commercial Lines Account Manager
role at
Mountcastle Insurance
Mountcastle Insurance provided pay range This range is provided by Mountcastle Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $55,000.00/yr - $80,000.00/yr
Hybrid | Winston-Salem, NC | Full-Time
What You’ll Do
Serve as the go‑to contact for your assigned commercial clients—handling policy updates, renewals, quoting, payments, and documentation.
Answer client questions, support claims, and resolve service issues with speed and accuracy.
Partner with producers to onboard new clients: assess needs, gather data, present quotes, and secure coverage.
Schedule and support account reviews to ensure clients have the right protection for their evolving needs.
Coordinate with insurance carriers to negotiate terms, process changes, and correct discrepancies.
Keep thorough records of client communications and activity in our agency management system.
What You Bring
Active North Carolina Property & Casualty License
3-5 years of experience in a commercial account management role
Strong customer service and communication skills—both written and verbal
A high level of organization, urgency, and attention to detail
Experience with AMS360 a plus
Perks & Benefits
Bonus opportunities
Hybrid work schedule
Paid time off, holidays, and vacation days
Health, Dental & Vision Insurance
401(k) with company match
Ongoing education & professional development
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Finance and Sales
Industries Staffing and Recruiting
#J-18808-Ljbffr