Direct Recruiters Inc.
Client Summary:
- Integrated Revenue Cycle Partner : Offers strategic support to healthcare organizations seeking to enhance operational and financial outcomes.
- Blended Delivery Model : Merges intelligent automation with a highly trained, professional workforce to support end-to-end revenue operations.
- Client-Centric Services : Delivers customized services for a wide range of healthcare providers, including large systems and specialty groups.
- Focus on Compliance & Efficiency : Aims to improve workflow efficiency, reduce revenue leakage, and uphold regulatory standards.
- Global Scale : Operates with a sizable international team and supports diverse clients across multiple care settings and platforms.
- Seeking a Director to lead and scale Patient Access solutions, reporting to the Executive Director of the broader service line
- Responsible for developing go-to-market strategy, building service offerings, and aligning with company-wide growth goals
- Owns delivery and expansion of patient access services and technology in partnership with Sales, Customer Success, and Operations
- Acts as subject matter expert (SME) to support deal solutioning and drive automation and analytics in the service line
- Accountable for revenue and profitability of new offerings launched
- Interfaces with senior internal stakeholders and represents the solution externally with clients, investors, and at industry events
- Leads external thought leadership efforts, in coordination with Marketing, through conferences, webinars, and published content
Required Experience and Qualifications:
- 8+ years in consulting, including work with major firms; 2+ years in patient access preferred
- Knowledge of RCM tech (e.g., prior auth automation, eligibility, insurance discovery)
- Experience supporting sales efforts and structuring commercial solutions
- Strategic understanding of the healthcare ecosystem, including RCM trends and vendor landscape
- Global delivery experience and ability to drive transformation (Lean, Six Sigma, digitization)
- Strong communicator with ability to engage C-level stakeholders and influence cross-functional teams
- High emotional intelligence with leadership skills and a collaborative mindset
- Financially savvy with P&L familiarity and strong analytical capabilities
- Curious, market-aware, and proactive in shaping solutions and partnerships
- Bachelor’s degree required