IT Business Partner - Digital Oncology **Hybrid - Atlanta, GA**

* Business Partner Manager (BPM) manages relationships with business, internal key users & process owners* Consults & supports the implementation of new demands and changes to existing services and solutions* Ensures high customer satisfaction by translating business demands into IT service requirements* Strives holistically for digitalization of business on a strategic level* Produce KPI’s for management reporting* Engage with business proactively to identify demands on tactical and strategic level* Understand business needs and translate them into IT requirements* Evaluate customer satisfaction, collect and consider respective business feedback* Providing business with KPIs on the overall and specific IT performance* Ensure best practice usage of commodity services* Manage business complaints and partner with Centers of Excellence (CoE)/ Centers of Competence (CoC) specialists, as required* Identify and manage Digital Oncology/Manufacturing demands in alignment with business value and IT governance strategy.* Drive the decisions-making process as and when needed* Create opportunities where IT can add additional business value* Be the advisor to business on current IT portfolio of services & future IT requirements* Serves as the executive touch point for a portfolio of projects and Business IT processes* Ensure that CoE's and CoC’s continue to understand the needs of the Business* Promote IT innovations / new services to the organization* Maintain IT budget and IT Project Portfolio in partnership with business & finance to optimize IT spend for best value.* User Engagement. Enable and guide rollout of Digital Oncology/Manufacturing related IT Services in business.* Sponsoring and partnering with project managers & business on IT service implementation* Articulate relevant changes (impact of change on IT services, projects, initiatives, trends etc.) to business process owner and business key users.* Translate complex subject matter expert knowledge / technical terms into a business understandable expression.* Stakeholder-Management and expectation management**Education** Bachelor of Engineering in related discipline* Advanced communication skills (Both oral and written)* Advanced presentation skills* Understanding of validation and verification process in a medical device industry.* Understanding of service marketing, service sales and service contracts.* Understanding of install base data management for complex medical device setup.* Business process mapping, Value stream mapping.* Business Requirements Analysis* Siemens Healthineers business and product lines* Varian Digital Oncology business and product lines* IT Infrastructure services and architecture* Information security & data privacy as applicable in healthcare industry.* IT systems in a quality regulated medical environment.* Current IT technologies and standards* ITIL knowledge together with ITSM experience* Working with Lean, Agile and/or CCPM methodologies* Experience working in Medical Device Software focused Company* Project Management experience within large/complex business driven projects* Experience in working with C-level and senior leadership.* Vendor/supplier management* ITIL Certification or process knowledge
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