J.C. Hart Company, Inc.
Multi-Site Property Manager
J.C. Hart Company, Inc., Bloomington, Indiana, United States, 47401
J.C. Hart Company is a family owned, highly respected multi-family real estate development, construction and property management organization. We are very proud of our one of a kind designs and the value we add to so many communities. Our Associates are our greatest asset and we take a lot of pride in being a Best Places to Work. Our Associates acknowledge us for providing a growth oriented, family friendly culture steeped in Core Values and Purpose that provides a rich and rewarding career. Our hiring, training and Associate Development are centered on our Core Values and Purpose. Our Core Values of Passion, Integrity, Development, Innovation and Teamwork guide us each and every day as we do business. At J.C. Hart, we strive to be a Partner and Employer of First Choice.
We are looking for a Multi-site Property Manager to oversee three communities in Bloomington! J.C. Hart Benefits
Paid weekly, every Friday
Health, Dental, Vision, Life, and Disability insurance
Generous Paid Time Off (PTO) plan *with opportunities to earn additional PTO
401(k) plan with an impressive company match
40% apartment rent discount
Above industry average bonuses including: impact, renewal, move-in, holiday, anniversary, and wellness
Paid volunteer time
Paid parental leave
Employee Assistance Program (EAP)
Associate referral bonuses
Paid training and certifications
$3,000 annual tuition reimbursement
Career development opportunities and support
Wellness program that includes free biometric screenings, quarterly challenges, and a health insurance premium reduction program
5 company sponsored social events per year
Essential Functions Resident Experience Management
Strives to create and enhance Resident Experiences to meet the company Purpose to "Make Your Home an Enjoyable Living Experience."
Establishes rapport with Residents and/or Prospects providing personalized service consistent with Fair Housing standards
Accountable for Community curb appeal through daily clubhouse and amenity walks to meet company condition standards
Oversees the details of move-in and move-out experiences with the assistance of the Resident Experience Team and Maintenance
Ensures apartments for new move-ins meet quality and cleanliness expectations and accountable to create and provide an exceptional move-in experience for new Residents
Guides, plans, attends, and completes Resident social functions such as Resident Appreciation events, parties, and other organized activities for the Residents
Accountable for the handling of Resident questions or concerns, including service requests, feedback, complaints, functions, lease renewals, etc.
Coaches Resident Experience Team to fulfill Resident satisfaction goals and strives for exceptional feedback through surveys and online reviews
Leasing
Responsible for driving overall occupancy through renewal, retention, and referral efforts with current Residents, ensuring unit availability is accurate in management software
Accountable for weekly model and/or market-ready show apartment walks to monitor show conditions for Leasing Teams
Demonstrates competency in all areas of apartment sales/leasing, including telephone technique, appointment setting, prospect qualifications, apartment showings, closings, and follow-up in support of Leasing Teams
Accountable for preparation, processing, and signing of new/renewed leases and related forms. Oversees these procedures when performed by other Associates
Operations and Administrative
Accountable for records and activities logged/input in management software such as lease signings, rent payments, fees, invoice processing, maintenance requests, Resident communications, document management, etc.
Responsible for the completion of Final Account Statements for outstanding balances related to utilities, damages, etc. upon a Resident’s move out
Maintains necessary records of all financial transactions of property (i.e. bills, budget control, etc.) and understands the budget process, the monthly financial statements, variances, and how they relate to the budget
Takes necessary action when needed upon receiving monthly file audit report from designated Accounts Manager
Oversees the activity of outside contractors/preferred partners working on the property and ensures keys are properly signed out when needed
Provides coaching and training, technical assistance, and guidance for the Resident Experience team as it relates to shared operations and administrative tasks
Leadership
Plans and holds daily and weekly team meetings to connect and communicate activities between management, maintenance, and leasing teams
Completes monthly 1:1 meetings with the Associates to mentor and encourage development
Check out our Glassdoor page to see Associate testimonials!**
#J-18808-Ljbffr
We are looking for a Multi-site Property Manager to oversee three communities in Bloomington! J.C. Hart Benefits
Paid weekly, every Friday
Health, Dental, Vision, Life, and Disability insurance
Generous Paid Time Off (PTO) plan *with opportunities to earn additional PTO
401(k) plan with an impressive company match
40% apartment rent discount
Above industry average bonuses including: impact, renewal, move-in, holiday, anniversary, and wellness
Paid volunteer time
Paid parental leave
Employee Assistance Program (EAP)
Associate referral bonuses
Paid training and certifications
$3,000 annual tuition reimbursement
Career development opportunities and support
Wellness program that includes free biometric screenings, quarterly challenges, and a health insurance premium reduction program
5 company sponsored social events per year
Essential Functions Resident Experience Management
Strives to create and enhance Resident Experiences to meet the company Purpose to "Make Your Home an Enjoyable Living Experience."
Establishes rapport with Residents and/or Prospects providing personalized service consistent with Fair Housing standards
Accountable for Community curb appeal through daily clubhouse and amenity walks to meet company condition standards
Oversees the details of move-in and move-out experiences with the assistance of the Resident Experience Team and Maintenance
Ensures apartments for new move-ins meet quality and cleanliness expectations and accountable to create and provide an exceptional move-in experience for new Residents
Guides, plans, attends, and completes Resident social functions such as Resident Appreciation events, parties, and other organized activities for the Residents
Accountable for the handling of Resident questions or concerns, including service requests, feedback, complaints, functions, lease renewals, etc.
Coaches Resident Experience Team to fulfill Resident satisfaction goals and strives for exceptional feedback through surveys and online reviews
Leasing
Responsible for driving overall occupancy through renewal, retention, and referral efforts with current Residents, ensuring unit availability is accurate in management software
Accountable for weekly model and/or market-ready show apartment walks to monitor show conditions for Leasing Teams
Demonstrates competency in all areas of apartment sales/leasing, including telephone technique, appointment setting, prospect qualifications, apartment showings, closings, and follow-up in support of Leasing Teams
Accountable for preparation, processing, and signing of new/renewed leases and related forms. Oversees these procedures when performed by other Associates
Operations and Administrative
Accountable for records and activities logged/input in management software such as lease signings, rent payments, fees, invoice processing, maintenance requests, Resident communications, document management, etc.
Responsible for the completion of Final Account Statements for outstanding balances related to utilities, damages, etc. upon a Resident’s move out
Maintains necessary records of all financial transactions of property (i.e. bills, budget control, etc.) and understands the budget process, the monthly financial statements, variances, and how they relate to the budget
Takes necessary action when needed upon receiving monthly file audit report from designated Accounts Manager
Oversees the activity of outside contractors/preferred partners working on the property and ensures keys are properly signed out when needed
Provides coaching and training, technical assistance, and guidance for the Resident Experience team as it relates to shared operations and administrative tasks
Leadership
Plans and holds daily and weekly team meetings to connect and communicate activities between management, maintenance, and leasing teams
Completes monthly 1:1 meetings with the Associates to mentor and encourage development
Check out our Glassdoor page to see Associate testimonials!**
#J-18808-Ljbffr