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Guild Garage Group

Customer Service Representative New PDQ- Milford, OH

Guild Garage Group, Milford, Ohio, United States, 45150

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Join PDQ Doors – Where Every Call Opens the Door to a Great Career!

Position:

Customer Service Representative | Milford, OH

Hourly Pay:

$18–$20 |

Full‑time

Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?

Let’s Talk. Your Future Starts Here!

At

PDQ Doors , we’re more than just a home services company – we’re a close‑knit team with big goals and even bigger opportunities. If you enjoy working with people, solving challenges, and thriving in a supportive environment, we want to hear from you.

What You’ll Be Doing:

Deliver exceptional, empathetic customer service across phone, email, and chat.

Handle a high volume of incoming calls efficiently and effectively.

Communicate clearly across multiple channels to resolve issues and provide timely updates.

Research and recommend solutions that best fit customer needs.

Accurately document customer interactions and maintain up‑to‑date records.

Coordinate with technicians and internal teams for seamless service delivery.

Develop a deep understanding of our services and become a trusted resource.

✅ What We’re Looking For:

1+ year of customer service experience (home services experience is a plus).

Strong communication and active listening skills.

Organized, with excellent time‑management and multitasking abilities.

Friendly, calm under pressure, and a team player.

kyntGrad’? Gain: Familiarity with ServiceTitan is a plus – we will train the right person.

High school diploma or equivalent.

Why You’ll Love It Here:

Supportive, team‑oriented culture where your contributions matter.

Clear pathways for advancement – we promote from within.

Sedan:

Recognition and rewards for hard work and results.

Paid training and ongoing mentorship.

A growing company with a reputation for excellence and integrity.

What We Offer:

Hourly Pay: $18–$20 , based on experience.

Health, Vision, and Dental Insurance.

Paid Time Off and Paid Holidays.

aura:

401(k) with company match.

Employee Discounts and Referral Program. Career growth opportunities within a respected and expanding company.

All candidates are required to undergo pre‑employment Background emoção Subject and a Motor Vehicle Record Check.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, we may provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.

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